Corporate Trainer, Instructional Designer, Onboarding Expert

Tracy Gaut: Corporate Trainer Learning & Development Onboarding Expert

248-***-**** *********@*****.*** South Lyon, MI USA PROFILE With over 20 years of experience, I am dedicated to fostering exceptional employee experiences through engaging training programs, strategic onboarding initiatives, and impactful learning solutions. I specialize in developing and delivering comprehensive training programs, optimizing new hire onboarding, and collaborating with stakeholders to drive employee development. My expertise lies in instructional design, corporate facilitation, and talent development to enhance workforce engagement and retention.

EMPLOYMENT HISTORY

Nov 2024 - Present Senior Care Specialist LoveWell Home Care Provide compassionate, client-focused care to elderly and disabled individuals, promoting independence and enhancing quality of life. Assist with daily living activities, medication reminders, and health monitoring while ensuring safety and dignity. Maintain a clean, comfortable environment through meal preparation, light housekeeping, and errands, while offering companionship and emotional support to build trusting relationships. Accurately document care and report changes in condition to support continuity and quality of care. Apr 2024 - Dec 2024 Facilitation & Instructional Designer, Education and Training RPM Industrial Coatings Group Designed and delivered engaging training programs and materials on leadership, communication, conflict management, and feedback, including onboarding programs and online courses via Rise 360. Facilitated live workshops, leading discussions and activities to drive skill development and performance. Built mentorship programs and knowledge transfer resources, supporting employee growth and preserving organizational expertise. Feb 2017 - Apr 2024 Corporate Trainer & HR Specialist, Talent Management Centria Healthcare Designed and facilitated training programs for new hires and existing employees, enhancing skills, performance, and engagement. Managed onboarding, leadership training, coaching programs, and process improvements while serving as the primary contact for talent management and employee development. Partnered with Marketing to implement strategic communications that supported HR and training initiatives across the organization. Sep 2013 - Feb 2017 Trainer for US Operations Camis, Inc. Led training for new hires on company policies, systems, and client expectations while developing materials aligned with business and compliance standards. Delivered refresher sessions and coaching to reinforce best practices and drive service excellence. Supported recruitment through phone screenings and open house interviews, contributing to effective talent selection and onboarding.

Sep 2008 - Sep 2013 Customer Engagement Specialist Waste Management Facilitated training for new hires to ensure policy compliance and drive performance excellence while supporting leadership with interviewing and coaching. Developed call center curriculum and collaborated with external teams to optimize customer experience, conducting follow-up assessments to measure impact. Analyzed customer feedback to refine policies and improve overall service delivery. SKILLS

Instructional Design

Training Development

Onboarding Programs

Employee Engagement

Curriculum Development

Talent Management

Facilitation Skills

Performance Improvement

Feedback Mechanisms

Leadership + Soft Skills Training

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