Customer Service Real Estate

ZYON GAYFIELD

PROFESSIONAL SUMMARY

Hardworking and adaptable professional with strong communication, leadership, and time-management skills. Experienced in customer service, logistics, construction, and food service, with a consistent focus on teamwork, dependability, and efficiency. Demonstrates the ability to thrive under pressure, manage multiple responsibilities, and contribute positively in fast-paced environments. Currently pursuing a career in business and real estate with a commitment to lifelong learning and growth. Safely delivered 100+ packages daily to homes and businesses across metro Atlanta. Managed GPS systems and handheld scanners to ensure accurate tracking and delivery.

Loaded and organized delivery trucks for optimal route efficiency. Maintained clean driving record and adhered to traffic and delivery regulations. Provided professional customer service, resolving issues like missed packages or delivery concerns.

Assisted warehouse staff with package organization and overnight staging. FedEx, Atlanta, GA

Delivery Driver

July 2024 – March 2025

WORK H I STORY

+1-314-***-**** ***********@*****.*** Atlanta, GA 30312 Prepared food items such as breakfast sandwiches, hotdogs, and baked goods to quality standards.

Maintained a clean, organized kitchen and ensured all food safety practices were followed.

Operated cash registers for high-volume sales including lottery and fuel purchases. Monitored expiration dates and rotated inventory for freshness and compliance. Provided fast, friendly customer service, answering questions and resolving complaints. Cleaned fuel pumps and outdoor areas, restocked merchandise, and organized displays.

QuikTrip, Atlanta, GA

Kitchen Clerk & Store Clerk

October 2023 – April 2024

YMCA, St. Louis, MO

Fitness Floor Staff

2020 – 2021

ZYON GAYFIELD

+1-314-***-**** ***********@*****.*** Atlanta, GA 30312 Operated heavy equipment such as forklifts, drills, and demolition tools. Installed wood flooring, bathroom fixtures, and general carpentry materials. Cleaned and prepped construction sites, ensuring safety and organization. Followed blueprints and directions from site supervisors on project goals. Transported materials to and from trucks, ensuring safe handling of tools and debris. Contributed to successful completion of commercial and residential renovation projects. Erica Corica Group, St. Louis, MO

Construction Worker

2021 – 2023

WORK H I STORY

Welcomed and assisted guests, maintaining a positive and helpful presence on the gym floor.

Cleaned gym equipment and locker rooms to maintain hygiene standards. Monitored safety procedures and enforced gym policies during workouts. Answered questions and helped new members navigate machines and facilities. Prepared towels and stocked supplies throughout the day. Supported front desk staff with light administrative duties. ZYON GAYFIELD

+1-314-***-**** ***********@*****.*** Atlanta, GA 30312 EDUCATION

SKILLS

Customer Service & Team Collaboration

Logistics & Route Optimization

Construction Safety & Site Cleanliness

Verbal Communication & Professionalism

Time Management & Multitasking

Leadership & Adaptability in Fast-Paced Environments Georgia State University, Atlanta, GA

Bachelor of Business Administration (In Progress)

August 2023 – Present

Major: Business with an interest in Real Estate and Marketing Enrolled full-time while working part-time in customer service roles Relevant coursework: Financial Accounting, Principles of Marketing, Intro to Business, Real Estate Fundamentals

Attending university-sponsored business expos, career development workshops, and networking sessions

Maintains a 3.5 GPA with senior classification

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