Opera, Apex Fedelio, room master.
Resume:
RESUME
Curriculum vitae
For
INNOCENTIA LUNGILE
METHEMBU
lM
CURRICULUM VITAE
OF
INNOCENTIA LUNGILE
METHEMBU
PERSONAL INFORMATION
SURNAME : METHEMBU
FULL NAMES : INNOCENTIA LUNGILE
DATE OF BIRTH : 11/05/1982
IDENTITY NUMBER :820511 083
GENDER : FEMALE
RACE : BLACK
MARITAL STATUS : SINGLE
NATIVE – LEVEL LANGAUGE : English
HOME LANGUAGE : IsiZulu
HEALTH : EXCELLENT
CRIMINAL RECORD : NONE
NATIONALITY : AFRICAN
DRIVER’S LICENSE : Code 10
RESIDENTIAL ADDRESS : A-753 Zone 6 Meadowlands Soweto 1852 CONTACT NO : 078*-***-**** / 079-***-****
EMAIL ADDRESS : *.*********@*****.***
EDUCATIONAL QUALIFICATIONS
HIGH SCHOOL ATTENDED : Mafu High School (2003)
PASSED : GRADE 12
PROFESSIONAL QULIFICATION
1.NAME OF INSTITUTION : Ulwazi Business College
QUALIFICATION : Diploma in Administration (2004)
2. .NAME OF INSTITUTION : JHB Business College
QUALIFICATION : Call Centre Certificate 2012
PROFESSIONAL WORK EXPERIENCE
NAME OF COMPANY : Michelangelo Towers
POSITION : Senior Receptionist
DURATION : 09 January 2023
NAME OF COMPANY : Equestrian Royal Boutique Hotel & Spa POSITION : Front Office Manager
DURATION : 05 February 2018 to 01February 2021
NAME OF COMPANY : Radisson Blu Gautrain Hotel
POSITION : Duty Manager
DURATION : 06 July 2015 to 20 March2017
NAME OF COMPANY : Fairlawns Boutique Hotel
POSITION : Receptionist
DURATION : 01 February 2014 to 07 May 2015
NAME OF COMPANY : Heal Safari Range
POSITION : Front Office Supervisor
DURATION : 01 Oct 2011 to December 2014
NAME OF COMPANY : Ngwenya Country Estate
POSITION : Receptionist/ Switchboard Operator
DURATION : 2007 to 2009
NAME OF COMPANY : Palala Boutique Game Lodge and Spa POSITION : HOTEL DUTY MANAGER & Front Office Team Leader DURATION : April 2024 - Present
HOTEL PMS : Opera
DUTIES / RESPONSIBILTIES :
To ensure effective and efficient daily operations by Front Office Department, Take responsibility for the Front Office and staff. Achieving maximum occupancy. Check daily posting on Night Audit reports. Guest ledger balance reports to be monitored daily. To ensure that all direct bills are 100% accurate before transferred to account payable or department. Check all conference main accounts to ensure all posting has been done. To ensure that the banqueting coordinator always liaises with Front Office and Reservations regarding booking for groups and conferences. Complete the Duty Managers checklist and follow up on any problem areas. To ensure that the company credit facilities regarding debtors are adhered. To ensure that all travel arrangement visas and accommodation for clients are booked accordingly. To ensure all board rooms and conferences room are up to date for meetings To ensure all AV equipment and client request is appropriate To ensure that prompt and courteous check-in and check-out. Checks the daily arrival list. To ensure that all board rooms and conference rooms are booked accordingly. Welcoming customers. Responds to customer requests for information about the hotel and its surroundings. Arranges for special services requested by the
REFERENCES
COMPANY : Palala Boutique Game Lodge and Spa
NAME OF PERSON : Mr. Shadreck Muyengwa
POSTION : Front Office Manager
CONTACT NUMBER : +27-64-630-****
RECEPTION /OFFICE : +27-14-940-****
Contact Person Mandy Sidubi
Position held. Rooms division Manager
Contact number. 011245 400/071***-****
Email address. *******@************.**.**
● Company Name Equestrian Roya Boutique
Hotel
● Contact Person Ms Nomsa Ndlovu
● Position Held General Manager
● Contact Number 086*-******/ 072-*******
● Email address *****@***.**.**
● Company Name Radisson blu Gautrain Hotel
● Contact Person Ms Palesa Moima
● Position Held Room Division Manager
● Contact Number 011-***-****/079*******
● Company Name Fairlawn’s Boutique Hotel
& Spa
● Contact Person Mr Dejesus
● Position Held Rooms Division Manager
● Contact Number 011-***-****/076 795 409
● Company Name Heai Safari Range
● Contact Person Mr Shaun
● Position Held Front Office Manager
Contact Number 011-***-****/076 595 067
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