Data Entry Customer Service
Resume:
UMMARY
PROFESSIONAL SUMMARY
Office worker with over ten years of experience in Customer Service, Data Entry, Billing and Accounts Receivables, including experience in management. Team Player who works to meet deadlines with attention to detail. Knowledge of general office procedures and a willingness to continue developing.
SKILLS
EXPERIENCE
AUTOMATION PERSONNEL SERVICES MADISON, AL 12/2024 – 8/2025
RUNERGY ALABAMA, INC.
Place bar codes on modules on production line with daily quotas.
CATO FASHIONS, ASSISTANT STORE MANAGER ORANGE PARK, FL 9/2023 – 9/2024
Handled all opening and closing duties including closing registers and making daily deposits, setting alarms, etc.
Process weekly shipment which involved sensoring items and setting up 4-way racks on the sales floor.
Changed body forms weekly to display new items for sale.
Worked closely with store manager to learn to assist in processing damaged items, record missing shipment items, putting up posters, markdowns, etc.
Assisted in training employees.
Assisted customers with questions and placing orders for them.
ERC, COLLECTIONS AGENT ORANGE PARK, FL 7/2020 – 12/2020
Collaborated with debtors to resolve account discrepancies maintaining accuracy.
Received payments from at-home agents within the department.
Collected funds from consumers and processed accordingly.
TEXAS ROADHOUSE, SALES & MARKETING ORANGE PARK, FL 12/2017 – 6/2020
Promoted from host to server to Store Marketer/Key Manager within a 14-month period.
Responsible for organizing fundraisers for local elementary schools.
Built relationships in the community by conducting fundraisers and events which increased business and allowed branding efforts to reach potential customers within the community.
Ensured all customers were 100% satisfied and resolved any concerns that arose resulting in being recognized several times for above and beyond customer service.
FIRST BAPTIST OF MIDDLEBURG, TEACHER MIDDLEBURG, FL 1/2013 – 12/2014
Supervised children weekly in church environment with various reading and craft activities.
Served snacks in accordance with nutritional guides to ensure there were no health concerns with students.
Met with parents to discuss their child’s progress and needs and determined their priorities, suggesting ways that they can promote learning and development.
ZC STERLING, DATA ENTRY JACKSONVILLE, FL 12/1997 – 9/2001
Analyzed and processed homeowners’ insurance using three different systems to aid in the efficiency of maintaining records.
Maintained numerous accounts covering over 200,000 insureds.
Initiated, located and corrected errors saving the company valuable resources.
Member of the Mentoring Program supervising new employees.
TRI-STAR INSURANCE, DATA ENTRY/CUSTOMER SERVICE JACKSONVILLE, FL 9/1995 – 1/1997
Call center environment taking calls to problem-solve with insureds and agents verifying current insurance.
Successfully processed homeowners’ insurance; policy maintenance without any discrepancies.
EDUCATION
TUSCALOOSA COUNTY HIGH SCHOOL
NORTHPORT, AL
NINA LYNN ELLIOTT
*************@*****.***
Collections/Call Center
Billing/AR
Cash Handling
90 wpm; 10-Key 17,300 kpm
Alpha-numeric: 16,200 kpm
Sales & Marketing
Contact this candidate