DARIOUS RUTLEDGE
Memphis, TN *****
*****************@*****.***
SUMMARY
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
SKILLS
Palletizing
Shipment Processing
Production Reporting
Stock allocation
Material Handling
Warehouse picking
Production Scheduling
Product Inspection
Strong computer skills
Time Management
Problem-Solving
Continuous Improvement
EXPERIENCE
MILWAUKEE TOOL
Olive Branch, MS
Forklift Operator 10/2023 to Current
Loaded pallets onto trailers for shipment.
Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Checked expiration dates on products prior to stocking shelves or shipping out orders.
DHL SUPPLY CHAIN
Memphis, TN
Operations Lead 11/2021 to 10/2023
Generated weekly reports detailing key metrics such as number of outbound calls made and received, conversion rate.
Monitored individual and team progress against targets, providing feedback as appropriate.
Analyzed data trends from customer surveys, feedback forms in order to identify opportunities for improvement.
AMAZON
Memphis, TN
Process Assistant 08/2019 to 11/2021
Identified potential risks associated with proposed changes or implementations of processes.
Analyzed data from multiple sources to identify opportunities for improvement.
Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
FRED'S
Memphis, TN
Assistant Manager 07/2018 to 07/2019
Assigned work and monitored performance of project personnel.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed completed work to verify consistency, quality, and conformance.
FAMILY DOLLAR
Memphis, Tennessee
Assistant Manager 08/2017 to 07/2018
Maintained accurate records of sales transactions using point-of-sale systems.
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
SAVE A LOT
Memphis, TN
Key Holder 11/2015 to 08/2016
Monitored employee performance to ensure adherence to company policies and procedures.
Assisted customers with product selection and resolving complaints.
Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
EDUCATION AND TRAINING
HIGH SCHOOL DIPLOMA 04/2016
Memphis Catholic, Memphis, TN