Customer Service Social Media

LEMONIE DAVIS

Katy, Texas *******.*******@*****.*** 424-***-****

Professional Summary

Adaptable and driven professional with over 6 years of experience across customer service, sales, education,

healthcare, warehouse operations, team leadership, and promotional acting. Proven ability to manage multiple roles at

once, lead diverse teams, and provide exceptional service in fast-paced environments. Skilled in youth mentorship,

brand marketing, caregiving, and retail operations. Known for a positive attitude, excellent communication, and

unmatched work ethic. Recently relocated from California to Katy, Texas, and actively seeking new job opportunities

across various industries.

Key Skills

- Team Management & Leadership

- Classroom & Youth Program Supervision

- Customer Service & Sales Expertise

- Interviewing & Onboarding

- Administrative Support

- Respite & Elder Care

- Retail Management

- Promotional Acting & Brand Representation

- Social Media & Ad Content Marketing

- Communication & Time Management

- Adaptable & Fast Learner

Professional Experience

Administrative Assistant / Interview Coordinator

AT&T; Business Campaign - REMOTE

December 2024 - Present

- Promoted from brand ambassador to management role after demonstrating initiative

- Led and coached a team of new hires remotely

- Conducted interviews, managed onboarding, and maintained team schedules After School Program Teacher & Basketball Coach

Think Together - Perris & Riverside, CA

January 2023 - October 2023

- Supervised a full classroom, leading academic support and enrichment activities

- Coached youth basketball and fostered teamwork and discipline

- Maintained daily student progress reports and parent communication Store Manager (Part-Time)

Foot Locker - Ontario Mills, CA

February 2023 - October 2023

- Managed retail operations, sales goals, and staff training

- Provided exceptional customer service and handled inventory management

- Balanced leadership responsibilities while working another educational role Store Manager

Forever 21 - Moreno Valley, CA

June 2021 - August 2022

- Supervised store operations including scheduling, merchandising, and staff performance

- Trained and developed sales associates to meet company standards

- Increased sales revenue through promotional strategies and customer engagement

- Ensured compliance with loss prevention and company policies Sales Representative

Frontier Communications - Ontario, CA

November 2022 - January 2023

- Sold internet and TV packages through direct and in-store engagement

- Built rapport with customers and exceeded sales quotas

- Educated clients on service plans and handled customer concerns professionally Respite Caregiver / Home Health Aide

Cambrian Home Care - Moreno Valley & Winchester, CA August 2022 - January 2023

- Provided care for elderly clients and children with special needs

- Supported daily tasks, personal care, and companionship

- Maintained client records and updated care plans with families and staff Warehouse Associate

Amazon Fulfillment Center - Moreno Valley, CA

July 2022 - December 2022

- Picked, packed, and shipped customer orders in a high-volume facility

- Maintained safety standards, speed, and accuracy Brand Ambassador, Model & Promotional Actress

Freelance - Various Campaigns & Small Businesses

April 2020 - August 2022

- Represented brands at events and in digital content

- Managed social media ads and acted in promotional videos

- Helped businesses boost brand engagement and outreach Warehouse Associate

Target Distribution Center - Riverside, CA

October 2023 - June 2024

- Fulfilled online and retail orders while maintaining stock accuracy

- Supported team leads with inventory coordination and logistics Customer Service Crew Member

Wendy's, Panera Bread, Carl's Jr. - Various CA Locations 2018 - 2020

- Delivered fast, friendly service and handled high customer volumes

- Assisted with training new staff and supported team leaders during busy shifts Education

High School Diploma - Completed

Some college credits earned in business and healthcare-related coursework Certifications

Available upon request

Contact this candidate