Project Manager North America

THOMAS ZWICK

***-*****@***.*** • 630-***-**** • Lemont, USA • https://www.linkedin.com/in/thomas-zwick-9422889

SUMMARY

Dynamic leader with a proven track record at Futaba North America, adept in ERP and EHR implementations, highlighting strategic leadership and project management. Excelled in optimizing processes and enhancing cybersecurity, demonstrating adaptability and attention to detail. Achieved significant improvements in operational efficiency and data security. PMP Certification underway allowing credentials to match successful implementations.

EXPERIENCE

Amazon, Warehouse Associate

May 2023 - Present

Track inventory as products, merchandise, and goods move through the warehouse

Inspect items for defects or damage during transportation

Document instances of defects or damages for submission to the warehouse manager or relevant personnel

Operate forklifts and other heavy machinery to facilitate efficient transportation

Proactive and adaptable ensures smooth processes and efficient inventory management while abiding to safety regulations and compliance which are paramount

Physical Strength and Stamina: The role involves lifting, moving, and handling heavy items

Endurance is essential for sustained physical activity

Multitasking: Juggle various tasks efficiently, such as tracking inventory, inspecting, and handling materials Organization: Maintain inventory organization for smooth operations

Ensure accurate recording of data

Computer and Technology: Familiarity with warehouse management systems (WMS) and RFID systems

Ability to use technology for inventory management

Time Management: Prioritize tasks to meet shipping schedules and maintain efficiency

Mechanical: Basic understanding of machinery, including forklift operation

Attention to Detail: Inspect items thoroughly for defects or damages

Accurate data entry is crucial

Teamwork: Collaborate with coworkers and management to achieve warehouse goals

Futaba North America Engineering & Marketing Corporation, Sr. Manager Information Systems/Business Analyst

May 2020 - Aug 2022

Successfully implemented the transition from in-office computer usage to a secure VMware environment Dual authentication further enhanced security

Simultaneously, Active Directory migrated from on-site servers to Amazon Web Services (AWS) for optimum efficiency with

Microsoft 365 (M365) online

Tools increased from E1 to E5 subscription levels

Evaluated business requirements, expanding the project to involve all departments

Advocated for effective change management from upper management to the shop floor

Conducted a deep dive into QAD and PLEX ERP systems, focusing on requirements and capabilities

Ensured EDI incoming order management and outbound EDI/ASN for distribution fulfillment

Absolute focus on supply chain consistency for distribution projects

Supported safety enhancements within the QAD ERP system

QAD Dashboards provided real-time information to line managers and office management

Conducted an in-depth assessment of over 1,200 requirements for production and other departments

Prioritized data security through vulnerability scanning, logic, and device-based reporting

Followed by Disaster Recovery analysis and return-to-work roadmaps

Led the conversion of North America Futaba Tier 1 Toyota suppliers' manufacturing plants and corporate office to an ERP solution in the CLOUD

Conducted a comprehensive 2+ year evaluation of ERP providers to meet departmental requirements cost-effectively for the next 5 years

Employed an Agile approach for the SharePoint Online Project

Promoted cloud adoption over on-premises shared servers, enabling capabilities across departments

SharePoint facilitated tracking of internal and external dependencies throughout the project

Successfully implemented SAP Concur for Cloud Expense Management at the corporate office

Later deployed across North America manufacturing plants after assessing workflows and requirements

Provided change management support and clear communication on approval setup

Scaled small parts from aftermarket suppliers

Instituted IAM provisioning for hardware and Active Directory

Ensured secure remote work using VMWare within safety and security constraints

Administered Cyber Protection Insurance for Futaba North America

Prioritized patch management for network security using Microsoft WSUS

Aided in the conversion from manual data entry to Programmable Controllers for real-time inventory accuracy

Provided Google Suite Documentation during the pandemic for office personnel

Hardened security at Futaba restricted remote users to VPN connections confirmed via Multi-Factor Authentication (MFA) Ensured secure access for remote work

Drive system process improvement by optimizing workflows

Successfully migrated the data warehouse used by all North America Futaba into a cloud setting

Implemented appropriate backup, Disaster Recovery, and Business Continuity plans

SharePoint Online served as an effective collaboration tool for non-technical management

Enabled project visibility related to performance, schedule, and milestones

Provisioned cyber protection during the development of OEM parts to secure product management

Migrated and supported O365 E1 to O365 E5, including Business Intelligence and connections to the data warehouse

Confirmed the integration of a Learning Management System as a component of PLEX ERP

Maintained data security while ensuring network performance

Aligned with Toyota and Futaba Japan's requirements

Weekly status meetings promoted communication while reporting to the Corporate President

Regular exposure of project issues and risks-maintained project progress

Bi-weekly meetings with support vendors facilitated upgrades

Investigated supply chain options for stamping dies

Evolved scanners and bar code use for automated inventory movements

Evaluated where PLC technology could replace manual entry

Worked with PLEX and QAD to confirm configuration changes without customizing software

Instituted KnowBe4 e-Learning to educate users monthly on network security and phishing

Enhances user awareness and reduces cybersecurity risks

Tracked projects for North America in Fiscal Year 2022 with a budget of approximately 2.8 million

Corporate office budget alone was near 800,000

Actual vs Forecast expleained monthly to top management

Presented at quarterly Hoshin meetings to the President and Vice Presidents of corporate

Menards, Building Materials Department Sales

May 2019 - May 2020

Customer service in building materials department

Aid in deck designs and materials required for construction

APAC Partners LLC, Business Analyst/Director of IT

May 2012 - Oct 2019

Promoted agile handling of patient charts, transitioning them to 100% cloud based EHR

Maintained Scrum methodology for HIPAA conformance

Successfully transformed APAC's backroom servers (3 physical servers housing 7 virtual machines) into cloud VMs

Implemented an MPLS backbone for data and VOIP

Utilized a private cloud for patient Personal Medical Information (PMI)

Enlisted it to report vulnerability scan results for HIPAA compliance

Enrolled and maintained all equipment under maintenance agreements

Kept records of equipment details, including location, type, and serial numbers

Responsible for purchasing and maintaining computer equipment across APAC and affiliated companies

Ensured equipment was in good working order and recommended new equipment to stay current with technological advances

Maintained network uptime and secure communication with the APAC Cloud environment

Administered Microsoft Windows 2003 Server and Office Professional Applications in conjunction with Azure Active Directory Managed secure VPN connections using Cisco VPN and Junos Pulse

Ensured virus protection for data security

Focused on delivering medical services while adhering to HIPAA security requirements

Maintained proper security practices and promoted cloud computing for HIPAA-compliant workflows Confirmed disaster recovery availability

Evaluated Software Development Life Cycle (SDLC) and executed EMR and EHR application software implementation

Supported and managed 15 direct reports for EHR and various IT functions

EDUCATION

Lemont High School

• Jan 1980 - Present

Lewis University - Romeoville, IL

Some College (No Degree) • Computer Science

SKILLS

Project management • Strategic leadership • Healthcare expertise • Collaborative decision-making • EMR

Implementation • EHR implementation • ERP Implementations • Process Analysis • Continuous Improvement • Cost saving measures

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