Customer Service Warehouse Associate

Senon Nails

Oakland, CA 510-***-**** ***********@******.***

Professional Skill Summary

Dedicated and detail-oriented warehouse and logistics professional with over 7 years of hands-on experience in inventory management, shipping and receiving, customer service, and team collaboration. Proven ability to maintain organization, safety, and efficiency in fast-paced warehouse environments. Strong communication skills, dependable work ethic, and a commitment to quality and productivity.

Experience

United Parcel Service (UPS) – Oakland, CA

Package Handler / Warehouse Associate

October 2024 - January 2025

Sorted, scanned, and loaded packages onto delivery trucks with speed and accuracy.

Lifted, moved, and organized packages up to 70 lbs. in a fast-paced, high-volume environment.

Maintained compliance with safety procedures and company standards.

Used handheld scanners to track package movement and ensure accurate delivery records.

Collaborated with team members to meet tight shipping deadlines and support logistics operations.

GoodwillIndustries of the Greater East Bay, Inc. – Oakland, CA

Donation Store Attendant

August 2017 – October 2019

Received, sorted, and recorded donated materials from the community.

Issued tax receipts and maintained detailed logs and inventory reports.

Ensured cleanliness and orderliness of the reception center.

Maintained security protocols and supported site operations.

Assisted with weekly scheduling and inventory control to streamline operations.

Ashley Furniture – Oakland, CA

Warehouse Associate

December 2014 – February 2017

Received and inspected incoming shipments for accuracy and damage.

Processed, assembled, and maintained products and equipment.

Operated pallet jacks and dollies safely and efficiently.

Maintained a clean and organized workspace following OSHA guidelines.

Supported the fulfillment process through teamwork and communication.

AT Dynamics – Oakland, CA

Warehouse Associate

May 2012 – December 2014

Managed stock levels and processed incoming/outgoing shipments.

Delivered customer orders, restocked shelves, and tracked inventory.

Inspected products for quality assurance and packaged goods accurately.

Loaded and unloaded freight while maintaining excellent customer service.

Education

GED February 7th,2023

Skills & abilities

Inventory Control & Logistics

Shipping & Receiving Operations

Forklift, Dolly & Pallet Jack Operation

Safety & Quality Assurance

Team Collaboration & Leadership

Time Management & Organization

Verbal and Written Communication

Customer Service & Problem Solving

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