Business Development Vice President

Dedicated Driven

Strategic Pragmatic

CARL SPROCK, JR.

Dallas/DFW, TX • 817-***-**** • ****.******@*****.*** • linkedin.com/in/carl-sprock VICE PRESIDENT OF SALES/OPERATIONS

Team Building & Leadership Operational Excellence Strategic Thinking Passionate and driven leader with 30+ years of experience leading sales operations, steering business development initiatives, and directing warehouse/shipping operations. Recognized for driving revenue growth, increasing operational efficiency, delivering exceptional customer service, and implementing process improvements to achieve business objectives. Known for leading by example, building high-performing teams, and streamlining transportation operations. Demonstrated success in cultivating meaningful, non-transactional relationships and building extensive networks. Instrumental in all aspects of logistics, from local cartage to international export, with a global perspective.

Transportation Operations

Business Development

Process Improvement

Customer Relations

Performance Management

Margin Improvement

Contract Negotiation

Logistics Management

Account Management

Coaching & Mentoring

Critical Thinking

Vendor Management

Technical Skills: Cloud Based & Microsoft tools, TMS Systems, Fleet Tracking Systems PROFESSIONAL EXPERIENCE

2020 - PRESENT: SPECIALTY OPTICAL SYSTEMS – DALLAS, TX WAREHOUSE & DISTRIBUTION MANAGER

Oversee end-to-end warehouse operations and distribution of products while reporting directly to the company owner. Manage a team of three direct reports, ensuring seamless execution of day-to-day operations within a 20K square foot facility during standard business hours. Track the timely completion of tasks delegated to team members by proactively monitoring overall progress. Secure favorable terms on supplies and services needed by the company through effectively negotiating with vendors. Build and sustain solid relationships with vendors and suppliers aimed at attaining competitive rates on products and services.

Introduced inventory cycle counting as an effective measure to proactively identify and rectify errors occurring throughout the week.

Improved shipping accuracy by reducing errors by 80%, resulting in a 20% increase in overall shipping capacity.

Streamlined operations and optimized resource allocation by reducing the staff by 40% since joining the organization, driving increased efficiency by fostering a focused and task-oriented workforce.

Ensured the protection of high-value assets valued at up to $20k per item through meticulous inventory tracking practices.

Played an instrumental role in transportation negotiations and pricing, achieving a 15% reduction in the small package and LTL freight costs through strategic volume and consistency-based rate negotiations to secure improved cost savings.

Contributed significantly to the company’s continuous annual growth of 15- 18% since joining through impactful operational strategies and strategic planning. 2014 - 2020: JACKSON TRANSPORTATION SERVICES – GRAPEVINE, TX GENERAL MANAGER

Reported directly to ownership as a key liaison for a DFW-based transportation provider, with a primary focus on serving the forwarding community. Led the development and execution of strategic plans for the accounting, operations, sales, and safety departments, ensuring alignment with overall organizational goals and objectives. Acted as the primary point of contact for all drivers, comprising both contract and direct employees, managing a peak workforce of up to 30 drivers. Offered comprehensive pick-up and delivery services to the international freight community, serving as the preferred service provider for prominent DFW freight forwarders, including Titan Services, Omni/Trans-Expedite, and Aeronet. Spearheaded freight forwarding operations, ensuring seamless transportation of goods to diverse destinations and providing end-to-end transportation solutions for the prison commissary business, encompassing distribution centers and prisons in a 5-state region. Delivered transportation services to external forwarding clients and internal customers within the Metroplex, coordinating the transportation of exhibits and show materials for multiple convention centers across the country. CARL SPROCK, JR.

Integrated electronic driving logs into the entire equipment fleet to meet federal mandates while training drivers, and negotiating free equipment for the monthly service fee.

Partnered with the insurance company's DOT compliance officer to ensure the accuracy and compliance of driver files.

Participated in negotiations with truck manufacturers and dealerships to secure favorable purchase and lease agreements.

Led quarterly safety meetings with drivers and offered consistent counseling on safe practices, resulting in the maintenance of a premier safety rating throughout the period, with a nonunion driver team.

Built an extensive nationwide backhaul network to maximize utilization and operational efficiency, leveraging incremental business relationships and increasing overall revenue by 25% within the backhaul line of business.

Transitioned from manual spreadsheets and notebooks to the new system through the implementation of an automated dispatch system, leading the purchase, installation, and operation efforts.

Directed all aspects of fleet expansion initiative, driving a 40% growth in fleet size, as well as a capital investment of $1M in new equipment to support the permanent expansion.

2005 - 2014: CHALLENGER FREIGHT SYSTEMS – GRAPEVINE, TX NATIONAL SALES MANAGER

Engaged in proactive efforts to acquire, establish, and grow sales territory for a leading national forwarder headquartered near DFW Airport. Worked closely with sales team members, assisting and training sales colleagues in understanding the techniques and approaches required to successfully penetrate and secure accounts. Collaborated with the operations team on a daily basis, with a keen focus on optimizing full truckload and expedited operations. Facilitated the establishment of synergistic approaches to leverage capacities and boost profits across targeted regions, enabling a shift from ad hoc to sustainable business practices.

Generated and expanded a client base, achieving significant top-line revenues and profit margins, resulting in receiving top sales awards for acquiring new accounts, driving production, maximizing top-line revenue, and optimizing margins.

Exceeded performance goals on a quarterly basis, maintaining a record of success with zero instances of unmet objectives.

Achieved a significant milestone by successfully positioning the company as a preferred just-in-time service provider for a large-scale manufacturing facility, securing national business, and increasing the company's annual volume by 20%.

Maintained an average margin of 31% on assigned accounts, exceeding the industry average of 15% by implementing effective cost-reduction measures and streamlining processes.

Established a strategic supply chain management hub in Indianapolis, specifically designed to cater to the transportation needs of Michigan, Ohio, and Illinois, efficiently servicing the Northern Plains region.

Served as one of four sales managers within the organization, benefiting from a collaborative environment that encouraged business development, consistently surpassing sales targets, and achieving exceptional results as the top performer EARLIER EXPERIENCE

NATIONAL SALES MANAGER KINGSGATE TRANSPORTATION – WEST CHESTER, OH DISTRICT SALES MANAGER NORTH AMERICAN EXPEDITING – DAYTON, OH TERMINAL MANAGER TOWNE AIR FREIGHT – DAYTON, OH

ACCOUNT EXECUTIVE PLAS-TECH DISTRIBUTORS – CARLISLE, OH ACCOUNT EXECUTIVE R & L CARRIERS – WILMINGTON, OH PLANT TRAFFIC & DISTRIBUTION MANAGER VARITY / DAYTON WALTHER CORPORATION – MORAINE, OH DIRECTOR OF BACKHAUL BULLET TRUCKING – DAYTON, OH INDUSTRIAL FOREMAN LESTON CORPORATION/BRAND PRECISION SERVICES – DAYTON, OH TERMINAL MANAGER, OPERATIONS MANAGER, OPERATIONS SUPERVISOR, MANAGEMENT TRAINEE/OPERATIONS SUPERVISOR, FREIGHT HANDLER WATKINS MOTOR LINES – MULTIPLE LOCATIONS EDUCATION & CERTIFICATIONS

BACHELOR OF BUSINESS ADMINISTRATION (BBA), MAJOR: ADMINISTRATIVE ORGANIZATION & MANAGEMENT, MINOR: MARKETING/FINANCE UNIVERSITY OF NORTH TEXAS – DENTON, TX UNDERGRADUATE COURSES TEMPLE UNIVERSITY – PHILADELPHIA, PA PROFESSIONAL ASSOCIATION

PAST PRESIDENT DAYTON OHIO CHAPTER 159 DELTA NU ALPHA NATIONAL TRANSPORTATION FRATERNITY

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