Human Resources Employee Relations

Paul Madej, MSOD, SPHR

847-***-**** • *****.****@*****.***

Bilingual Global HR Executive

SUMMARY

Strategic and results-oriented Human Resources executive with a proven track record in leading global HR teams across services, telecommunications, transportation, and manufacturing sectors. Adept at driving organizational change, restructuring, and integration initiatives to meet business objectives while cultivating high-performance work cultures. Combines strategic thinking with a hands-on approach to optimize HR programs and processes, ensuring alignment with financial and operational goals.

CORE COMPETENCIES

• HR Leadership & Strategy: Global HR management, change management, restructuring

• Operational Excellence: HRIS management, benefits administration, compliance

• Talent & Performance Management: Recruitment, onboarding, employee development, performance reviews

• Relationship Building: Employee relations, conflict resolution, cross-functional collaboration

• Regulatory & Risk Management: FDA compliance, legal compliance audits, risk assessment

• Cultural & Diversity Initiatives: Creating inclusive workplace environments, cross- cultural communication

PROFESSIONAL EXPERIENCE

Paradigm Management – Gainesville, FL

Multi-Family Residential Company

HR Director 2022 – Present

• Lead a team of four HR professionals to manage all facets of HR operations, including employee relations, benefits administration, succession planning and HRIS management

• Oversee the revision and update of the Employee Handbook to ensure compliance and clarity

• Drive cultural initiatives that support organizational values and enhance employee engagement with growth strategies

First Priority Inc. – Elgin, IL

$20M Animal Pharmaceutical Organization

Human Resources Leader 2012 – 2022

• Managed full-cycle HR functions including payroll, benefits, compensation, and FDA- regulated training programs

• Negotiated and implemented a new benefits program that improved employee satisfaction

• Consolidated and rebranded recruitment initiatives, resulting in a more efficient applicant flow

• Chaired the Safety Committee, contributing to a measurable reduction in the company’s Mode rating

Leading Edge Recovery Solutions – Chicago, IL

$32M Multi-Site Financial Services Agency

Director of Human Resources 2010 – 2011

• Oversaw HR functions across four U.S. locations for a call center with 425 employees, managing a remote team of six

• Implemented a comprehensive HR Management System utilizing ADP EZ Labor systems, enhancing employee self-service by 100%

• Developed performance management and structured competency frameworks to standardize evaluations and drive improvement

• Revamped policies and procedures, ensuring up-to-date legal and regulatory compliance across multi-state operations

Independent Consultant

HR Consultant 2009 – 2010, 2011 – 2012

• Delivered project-based consulting services to small businesses, including policy and process development, talent acquisition strategy, and performance management systems Kimco Corporation – Harwood Heights, IL

$132M Janitorial and Facilities Management Organization Director of Human Resources 2008 – 2009

• Managed a diverse team of 14 for union and non-union environments across 32 states, reporting directly to the VP of Business Development

• Led customer compliance audits with 100% passing results and reengineered the applicant flow process, reducing turnaround time by 50%

• Implemented recruitment strategies that decreased posting costs by 30% and facilitated successful contract negotiations with union representatives Conference Plus – Schaumburg, IL

$52M Telecommunications Inbound Call Center

Director of Human Resources 2000 – 2007

• Acted as a strategic business partner during an enterprise-wide HR transformation to a shared services model

• Directed a global HR function and oversaw the conversion to ADP HRIS, achieving a project save of over $60,000/year

• Launched an employee wellness program that reduced health insurance costs by 10%

• Designed onboarding programs and employment branding initiatives, increasing applicant flow by 40% and reducing turnover by 50%

• Received the Workforce Chicago Award for excellence in employee-focused training programs

• Contributed to compensation redesigns and stock option program adjustments, leading to a 50% improvement in employee retention

ISS – Itasca, IL

Senior Leader, Human Resources & Organizational Development 1998 – 2000

• Built the HR function from the ground up across multiple facilities, managing workers’ compensation, unemployment benefits, recruitment, and training

• Executed a system change project that increased the temporary workforce return ratio by 20%

Additional Roles

OAKTON COMMUNITY COLLEGE, DREISILKER ELECTRIC MOTORS, HANDSCHY INDUSTRIES, FEDERAL EXPRESS

• Various HR positions further supporting administrative and operational excellence in human resources functions

EDUCATION & CERTIFICATIONS

Loyola University – Chicago, IL

Master’s Degree in Organizational Development

Northeastern Illinois University – Chicago, IL

Bachelor’s Degree in Human Resources Development

Chicago Deming Association – Naperville, IL

Six Sigma Green Belt Training

PROFESSIONAL AFFILIATIONS

• Society for Human Resource Management

LANGUAGES

• Fluent in Polish

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