Executive Assistant Administrative Support
Resume:
Lauren Valle
Executive Assistant
Profile
Highly accomplished and proactive Executive Assistant
with over 15 years of progressiveexperience providing comprehensive, confidential, and strategic administrative support to C-suite executives and senior leadership in fast-paced, global environments. Proven expertise incomplex calendar management, international travel coordination, and high-level stakeholdercommunication. Adept at anticipating needs, streamlining operations, and driving efficiency, witha strong commitment to discretion, meticulous attention to detail, and fostering productiverelationships.
Employment History
Business Support Coordinator (Executive Assistant / Benefits Coordinator) at QANTAS AIRWAYS LTD, Los Angeles May 2023 — Present
Ï Provided comprehensive executive support to the Sr. Executive Vice President of the Americas Region (North & South America); acted as a delegate for their email and calendar, and served as a primary gatekeeper for executive time. Ï Managed intricate calendar scheduling across multiple global time zones, coordinating meetings, booking conference rooms, and ensuring optimal executive availability. Ï Orchestrated all domestic and international travel arrangements for the Executive and Leadership Team, utilizing Concur and internal travel agents, demonstrating exceptional flexibility to modify or cancel bookings as needed. Ï Prepared and reconciled executive expense reports and managed monthly corporate card reconciliation, ensuring accuracy and compliance. Ï Administered benefits for US employees, including monthly invoice reconciliation, new hire enrollment, QLE processing, and acting as a liaison between employees and benefit carriers.
Business Support Specialist - Engineering (Executive Assistant) at VIRGIN GALACTIC, Tustin
February 2023 — July 2023
Ï Delivered dedicated executive administrative support to two Directors within a large Engineering Department (Director - Vehicle Design/Mechanical Systems and Director
- Systems Engineering / Reliability Maintainability & Supportability). Ï Managed dynamic calendars for both Directors and key managers, acting as a delegate and ensuring efficient scheduling. Ï Arranged complex travel itineraries through Egencia and direct vendor contact, adapting to frequently changing schedules for team members and executives. Ï Processed executive expense reports and reconciled personal corporate card expenditures monthly. Ï Coordinated meeting logistics, catering, and 1:1 scheduling for entire teams.
******@*****.***
Phone
Skills
Executive & Administrative
Support: Complex Calendar
Management
International Travel Coordination
Expense Reporting &
Reconciliation
Meeting & Event Planning
Board Relations Support
Office Management
Vendor Management
Confidentiality & Discretion
Proactive Problem Solving
Communication & Interpersonal:
Executive Correspondence
Stakeholder Communication
Cross-Functional Collaboration
Relationship Management
Presentation Preparation
Gatekeeping
Project & Operations Management:
Project Coordination
Process Improvement
Data Management
Compliance Assurance
Policy & Procedure Development
Records Management
HR & Payroll Support
Technical Proficiency: Microsoft
Office Suite (Outlook, Word, Excel,
PowerPoint, Teams)
Google Workspace
Concur
Egencia
Oracle
Ability Network
Microsoft Access
Human Resources Coordinator / Payroll and Benefits Coordinator at MILLER KAPLAN, Los Angeles
November 2019 — December 2022
Ï Managed complete bi-weekly payroll cycles for a large employee base, ensuring accurate time entry, overtime calculation, expense reimbursements, bonuses, and deductions, and preparing final reports for the CFO. Ï Coordinated all aspects of employee benefits, including leading annual Open Enrollment, new hire enrollment, terminations, and COBRA administration, serving as the firm's expert on insurance carriers. Ï Maintained and organized comprehensive employee master rosters, phone lists, and directories for firm-wide use.
Executive Administrative Assistant at MILLER KAPLAN, Los Angeles
October 2016 — November 2019
Ï Provided daily administrative support to a large professional services firm, including 30 C-level CPA Partners and 230 employees across 5 offices. Ï Implemented several Standard Operating Procedures (SOPs) for security, daily check-ins, parking, and meeting planning, significantly improving office efficiency and security protocols. Ï Managed comprehensive facilities operations for two office buildings, coordinating repairs, maintenance, and vendor services (janitorial, security, HVAC, plumbing). Ï Coordinated complex meeting and event preparations, including conference room scheduling, A/V setup, and material preparation, ensuring seamless execution for high-profile attendees.
Office Manager at Crown Home Health Corp, Corona
January 2009 — October 2016
Ï Managed day-to-day office operations, including daily check-ins, phone systems, reporting, and patient intake. Ï Oversaw patient scheduling for Skilled Nurses, Home Health Aides, Medical Social Workers, and therapists, ensuring timely and accurate documentation. Ï Handled Accounts Receivable, Payroll, and prepared Cost Reports, demonstrating strong financial administrative skills. Ï Facilitated Governing Body Meetings, acting as an organizer and secretary, preparing minutes and documentation. Ï Ensured office compliance with state and federal guidelines, including licensure display, emergency exit plans, and HIPAA sensitive document security.
Education
Concordia University - Irvine
Business Administration
Art Institute of CA - Orange County
Media Arts & Animation
Santiago High School at Corona
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