Bodily Injury Medical Records

MARTIN PEÑA

SKILLS

• Medical records analysis

• Claims investigation

• Settlement negotiation

• Liability assessment

• Injury evaluation

LANGUAGES

Spanish

Native or Bilingual

Dynamic Bodily Injury Claims Specialist at Progressive Insurance with expertise in medical records analysis and settlement negotiation. Proven track record in minimizing financial risk through effective claims investigation and liability assessment. Adept at delivering favorable outcomes while maintaining strong relationships with claimants and attorneys. Committed to achieving optimal results in complex insurance scenarios.

WORK HISTORY

March 2019 - August 2025

Bodily Injury Claims Specialist Progressive Insurance, Tucson Arizona 2012 - 2019

Claims Adjuster Infinity/Kemper Insurance, Tucson, AZ

• Worked bodily injury claims with non attorney representation

• Recorded and filed bodily injury statements

• Created bodily injury valuation and asessment

• Finalized valuations as full and final or with medical incurred

• Presented offers and recorded bodily injury release statements Submitted payment and sent confirmation mail of bodily injury agreement

•

Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.

•

Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.

•

Examined claims forms and other records to determine insurance coverage.

•

EDUCATION

May 1993

Dental Technology

Pima Community College, Tucson, AZ

CONTACT

Tucson, AZ 85712

******.********@*****.***

Contact this candidate