Associate Director, Legal Ops

INDYA

BIGGS

Skills Summary

Strategic and results-driven legal operations professional with extensive experience in contract management, compliance, and media analytics. Adept at negotiating high-value agreements, optimizing legal workflows, and ensuring regulatory adherence within the media and entertainment industries. Bilingual in English and Malaysian Malay/Bahasa Indonesia, with a strong ability to translate complex legal concepts into actionable business strategies. Holds a Six Sigma Green Belt and an MBA, combining legal acumen with process efficiency to drive organizational success

Education

• Master of Business Administration Florida Institute of Technology, Melbourne, FL

• Bachelor of Arts in Psychology Florida Institute of Technology, Melbourne, FL

• Six Sigma Green Belt Certification Villanova University

• 4th Year Law Student Northwest California University Experience

Associate Director, Legal Operations

PANDORA MEDIA, LLC / SIRIUS XM RADIO ATLANTA, GA 2018 – PRESENT

• Lead contract negotiations, ensuring compliance with media licensing agreements and intellectual property laws.

• Develop and implement legal workflows, improving operational efficiency by 30%.

• Conduct in-depth research on media industry trends to support business decisions and strategic planning.

• Manage legal databases, enhancing accessibility and accuracy of compliance documentation.

• Advise on content distribution, artist contracts, and performance rights, mitigating legal risks.

Contract & Compliance Manager

22SQUARED, INC. ATLANTA, GA 2016 – 2018

• Negotiated and managed vendor agreements, reducing contract processing time by 25%.

• Designed and implemented a contract management system, streamlining compliance processes.

• Conducted industry research and market analysis, guiding corporate strategy. 2

Senior Manager, Performance Improvement

THE HERTZ CORP. ATLANTA, GA 2013 – 2016

• Applied Six Sigma methodologies to optimize contract workflows, increasing efficiency by 20%.

• Led cross-functional teams to enhance market research and data analytics capabilities.

• Spearheaded process improvements that resulted in cost savings and risk reduction. Director, RFP & Contracts

1ST ALLEGIANCE ATLANTA, GA 2008 – 2013

• Directed contract negotiations and compliance initiatives, ensuring regulatory alignment.

• Conducted industry data analysis to refine business development strategies.

• Strengthened vendor relationships, leading to more favorable contract terms. Business Consultant

MILANGUAGES CORP. ALTAMONTE SPRINGS, FL 2003 – 2008

• Advised on market positioning and revenue growth strategies within the media and entertainment sectors.

• Conducted extensive research to identify emerging trends and business opportunities. SKILLS & EXPERTISE

• Contract Negotiation & Risk Mitigation

• Legal & Compliance Operations

• Media Licensing & Intellectual Property

• Process Optimization & Efficiency (Six Sigma)

• Data Analysis & Market Research

• Vendor & Stakeholder Management

• Bilingual: English & Malaysian Malay/Bahasa Indonesia

• Strategic Business & Legal Advisory

CERTIFICATIONS & TRAINING

• Six Sigma Green Belt Villanova University

• Advanced Legal & Compliance Training Sirius XM

• Media & Entertainment Regulatory Compliance Pandora Media

• Team Leadership McKinsey & Company

• Business Leadership McKinsey & Company

• Understanding Intellectual Property - Linkedin

TECHNICAL SKILLS

• Data Analysis Tools: Excel, SQL, Tableau

• Legal Research Tools: Westlaw, LexisNexis

3

• Media Industry Platforms: SoundExchange, Nielsen, MRC Data

• CRM & Workflow Tools: Salesforce, Jira

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