Mental Health Behavioral

Jessica Pannell

***** *** ***** ******* ** · 619-***-****

********@*****.*** ·

Seasoned professional with a strong sense of responsibility and record of accomplishments in achieving exceptional results. Eager to apply over 5 years of management, coordinating and consulting. Providing 10+ years of leadership regarding customer service towards achieving a successful career.

Experience

Mar 2023- March 2024

Behavioral Health Technican, Mental health of san diego

support clinical staff with duties that is necessary for incomimg patients. Collaborating with clinical staff to implement individualized treatment plans for clients. Conducting assessments and observations of clients to monitor their mental health status, behavior patterns, and progress in treatment.

Jan 2023-Mar 2023

Excutive assistant/it Administrator, Advantest

Support C-level executive to help organize, priortize tasks, for the need keep up management running smoothly. Managed multiple calendars with schedule meetings and other events.Prepared and edit documents. Audit supplies and receive ingoing and outgoing packages.

MAY 2022-NOV 2023

Receptionist, Apple.inc

Multitasking and time management skills with the ability to proiortize tasks and adjust to unforseen situations. Order office, health and products while keeping inventory of stock. Maintain project documentation, including project plans, status reports, change requests, and other project-related documents. Ensure documentation is accurate AND up-to-date for project management.

AUG 2020-MAY 2022

LEASING AGENT, PROPERTY & HOA MANAGER,Intersolutions & CVG Properties

maintain or organize resident files as per company policy.Communicated internally with leasing and management teams on status Participated in outreach marketing activities ON REGULAR basis.YARDI AND REALPAGE EXPERIENCE

Jan 2018 -Mar 2020

Front desk / Night auditor, Hilton

audit, post and balance daily cashier work for all outlets. monitor observe and asisting evaluating team meembers performance. Schedule, assisgn daily work and inform train members

Feb 2017-DEC 2021

BEHAVIORAL THERAPIST, 360 BEHAVIORAL HEALTH & N.C BEHAVIORAL HEALTH

Support individuals with mental disabilies with assisting patients with daily personal needs while creating a safe and comfortable environment to support clients emotional and physical needs.

PROJECT MANAGEMENT ASSISTANT, Events Above and beyond/ Taylor Productions

Ensure adherence to government and company regulations, as well as trained in emergency situation and techniques to diffuse high level situations. Execution and monitoring responsibilities. Work with high profile clientele ensuring privacy and meeting the needs to expected results.

Certifications

2005 High school diploma

2007 SOUTHWESTERN COLLEGE; A.A CERT

2018 certifed personal trainer (ISSA)

2019 ABA certified/cpi certified/ first aid cpr certified

2020 HOSPITALITY MANAGEMENT/tourism CERTIFIED/ Florida ATLANTIC UNIVERSITY

2020 project management certified/ google coursera

2023 QUALCOMM CCI SECURITY TRAINGING

Skills

●Motivated and eager learner who can adapt new techniques quickly.

●Strong interpersonal and communication skills (verbal and written) with the ability to express solutions and ideas to colleagues and users at all levels

●Ability to be resourceful and proactive when issues arise while maintaining a calm demeanor.

●Technologically savvy with skills from Microsoft suite, Yardi, teams, system administration, Excel, PowerPoint.

●10+ Customer service

●Support with time management, planning and organization

REFERENCES UPON REQUEST

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