Customer Service Part-Time

Sophie Steidle

609-***-**** ******.*.*******@*****.*** https://www.linkedin.com/in/sophiesteidle Motivated and friendly professional seeking part-time customer service work. Experienced in fast-paced, people-oriented roles, including dining staff for Princeton Reunions and lifeguarding, with a proven ability to serve the public effectively and responsibly. Known for being highly coachable, hardworking, and approachable, with strong communication skills and a commitment to creating positive experiences for customers.

Education

Princeton University – Princeton, NJ 05/2025

Bachelor of Arts in English, Minor in Journalism

Customer Service & Communications Experience

Campus Ambassador, The Princeton Review – Princeton, NJ 07/2024 to 06/2025

• Promoted educational resources through on-campus outreach, tabling, and presentations.

• Built relationships with student organizations and faculty to connect services with customer needs. Marketing Ambassador, LaCroix – Princeton, NJ 03/2024 to 05/2024

• Represented LaCroix at promotional events, distributing samples and engaging with students.

• Partnered with campus organizations to create fun, branded events that boosted customer awareness. Student Intern, Princeton Alumni Weekly – Princeton, NJ 03/2023 to 04/2024

• Interviewed alumni and community members, ensuring engaging and positive interactions.

• Contributed to stories highlighting people’s achievements and milestones. Content Creator, Voice in Sport – Remote 07/2023 to 12/2023

• Conducted in-depth interviews with professional athletes and industry leaders, identifying unique stories that matched brand goals.

• Researched, sourced, and developed feature stories that amplified underrepresented voices, demonstrating talent- matching and storytelling skills.

• Collaborated closely with an editorial team to align content with overarching organizational messaging. Princeton RISE Intern, Ka Honua Momona International – Moloka’i, HI 06/2023 to 07/2023

• Designed digital content and outreach campaigns to build awareness and attract engagement from diverse community members.

Student Correspondent, Pace Center for Civic Engagement – Princeton, NJ 07/2023 to 12/2023

• Conducted interviews with students, faculty, and partners to gather stories.

• Created approachable, engaging content for newsletters that connected with a broad audience. Leadership & Teamwork

Independent Research Senior Thesis on Educational Inequity – Princeton, NJ 09/2024 to 05/2025

• Organized and conducted original interviews to source insights from educators, policymakers, and community members.

• Synthesized qualitative and quantitative findings into actionable policy recommendations. Independent Research Investigative Journalism Report on Dialysis and Public Health Policy 11/2024 to 04/2025

• Sourced, identified, and interviewed diverse stakeholders in healthcare to gather firsthand insights, applying advanced research methods to uncover access disparities.

• Synthesized qualitative findings into a targeted, solutions-oriented report that informed policy discussions and strategic decision-making.

Varsity Cross Country and Track & Field – Princeton, NJ 09/2021 to 05/2025

• Committed over 30 hours weekly to training, competition, and team activities.

• Learned discipline, resilience, and collaboration under high-pressure conditions. Nassau Literary Review – Princeton, NJ 12/2023 to 05/2024

• Organized social events and coordinated with team members to enhance group engagement. Additional

• Customer engagement, client service, conflict resolution

• Point-of-sale systems (training-ready), Microsoft Office, G Suite

• Adaptability and problem-solving in fast-paced environments

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