Jonathan Ulysse
954-***-****, Coral Springs, Florida *******@*****.***
GRAPHIC DESIGNER
Management Problem-Solver Customer Service Creative Communication Computer Savvy
EDUCATION
Keiser University Fort Lauderdale, FL
Bachelor of Science, Video Game Design, GPA: 3.8 August 2017
University of South Florida Tampa, FL
COMPUTER SKILLS
Use of editing software’s including Adobe Photoshop, Adobe Suite (Illustrator), InDesign, After Effects, WordPress, Acrobat, Autodesk Maya, Mudbox, Corel Draw, and Microsoft Publisher
Proficient in Microsoft Word, Excel, PowerPoint, Outlook and types 95 WPM
Proficient use of Java Script, HTML, Alpha Numera, C ++ and C Sharp
Portfolio: www.jono864.wixsite.com/alphastar
SPECIAL PROJECTS
Knowledge to design banners, posters, advertisements, and logos
Learned to program computer software using C #
Designed websites likes https://ihelmetgroup.com/
Learned computer language to create programs
Designed two full working video games
Designed models and graphic animations in 2D and 3D.
WORK EXPERIENCE
Worldata Boca Raton/September 2019 – present
Graphic Designer/Social Media Specialist
Designing ads, newsletters, email campaigns
Designing hero images for email campaigns. Constructing email templates to send out to over 100,000 customers.
In charge of Home Depot’s email/mockup creation.
Constructing campaigns of social media
Use of Adobe Photoshop, Illustrator to create/fix logos and photos
Use of Dreamweaver, Indesign, and more to design and program
Recording reports
Creating social media ads for Twitter, Instagram, Facebook and Twitter
Use of Facebook Ad manager
Use of Salesforce, Campaign Monitor, and Pardot to track prospects, campaign progress and overviews and more.
Creating/Editing any mockup that is needed
Stryker Weston/January 2023-April 2023
Senior Segmentation Specialist
Building segmentation scans
Thoroughly checks scans for completeness/accuracy.
Builds scans
Process segmentations from data review to final segmentation
Cleans and sanitizes equipment before and after use.
Responsible for area cleaning and disinfection and waste removal.
Maintains raw material and component inventories, performs inventory related cycle counts.
Maintains area in an organized GMP state, participates in area walk throughs, follows up on and closes observations.
Performs material handling related activities associated with raw materials, components, and finished goods.
Stocks area airlocks and production rooms with needed consumable and gowning supplies.
Responsible for all production operations as assigned.
Performs loading and unloading of the filling system.
Performs visual inspection of filled products.
Performs vial labeling, serialization, and final packaging of filled products.
Takes product samples.
Bullseye Strategy Fort Lauderdale, FL/ April 2019-August 2019
Social Media Specialist/Freelance Graphic Designer
Inviting influencers on social platforms to be apart of campaigns
Constructing campaigns of social media
Use of Photoshop, Illustrator to create/fix logos and photos
Organizing Facebook, Instagram, Twitter, Pinterest, and Linked In posts
Monitored community management for 6+ different company clients
Created social calendars
Quickly identify a customer's problem, report it correctly, and provide customers with reasonable solutions to the problem
Follow-up with customers on any outstanding matters and provide additional assistance as needed
Creating graphic posts for social media
Kubicki Draper Ft. Lauderdale, Fl/ February 2019-April 2019
Administrative Legal Clerk/Office Assistant
Scanning cases/files into AIM
Contacting transferred cases representatives for updates
Answering phones
Printing records
Organizing files
Making outgoing calls to clients confirming information
Updating files and data
GA Telesis Fort Lauderdale, FL/1/2019-4/2019
Jr Graphic Designer/Social Media Specialist
Creating social media posts for company
Monitoring details in real time (post response time, video and post likes, comments)
Used Lithium and Hootesuit (Instagram, Twitter, Google Reviews, Facebook, Yelp, Chatbot)
Engaged with customers, answered questions, leave positive comments
Response times within 10 minutes for all interactions
Handle all assigned project work in a timely manner.
Designing campaigns.
Creating social blasts.
Provide world-class customer service and immediate resolution to inquiries at the point of customer contact.
Designing new ads
Editing, modifying current ads
Developed designs, logos, and high resolution images
Used Adobe Creative Cloud software (Photoshop, InDesign, Illustrator)
Crafted print material
Used organizational skills, as well as interpersonal and communication skills
Answering phone & calling customers about scheduling and ad placements
Office Depot Boca Raton, FL/8/2018-12/2018
Email Analyst(Contract Position)
Adding data filters to data extensions
Tracking data each day of every week
Building emails with Microsoft Excel in CRF format
Analyzing data and converting it into code
Analyzing data and keeping track of records and sales
Created retail mail/email subject lines
Self-edit and review/edit copy work by others.
Gain all necessary approvals to move projects forward
Participate in initial development of a wide range of marketing projects
Coordinated with team to get approvals
Vita Cost Boca Raton, FL/12/2017-7/2018
Graphic Designer/ Digital Media Assistant (Contract Position)
Uploaded designed images to the website
Used Photoshop and Adobe Suite to edit images.
Designed website banners
Tracked updated items and new products with HTML
Used photography skills to capture real images
Responsible for a print project from the initial phase of reviewing business requirements to the final stages of production and distribution including, but not limited to, direct mail post cards and catalogs, in-box delights and digital versions of catalogs
Coordinate the day-to-day departmental workflow and production timelines from the initiation of a marketing project through completion
Collaborate with multiple internal teams, including graphic designers and copywriters to ensure the integrity of the design and manage project quality
Work with warehouse leads and IT leads for implementation of new print or inserts into orders and boxes
Coordinate with print and third-party fulfillment vendors, using the annual marketing calendar as a roadmap for planning
Support finding new affiliate partnerships resulting in new revenue and customers
BMI Elite Boca Raton, FL/1/2015 - 11/2017
Data Entry
Sent and received 50+ emails a day
Managed email invoices and inquiries
Sent out mass mailings and brochures
Extracted data from Microsoft Excel
HTML design, proofs, and emails
Sent daily reports of campaigns to director
Adding up functional data and sent solutions to clients
Kept up to date with meetings, projects, and files.
Provided reports on email activities
Executed branding and creative audits and updates as needed
Business collections were calculated
Continually review and optimize team procedures and processes to support strategic direction, grow the business, recognize efficiencies, and lower marketing costs for print
Evaluate quotes and use cost-benefit analysis to determine the best source for the job. Ascertaining which vendor to use, call the appropriate vendor to negotiate and finalize price and samples
Work on data segmentation and analysis with business intelligence team and outside analyst teams to control customer segmentation
Analyze the performance of affiliate partners and negotiate changes to relationship if necessary
Deliver regular and ad-hoc reporting to senior and executive management
Help drive new customers at an acceptable cost-per-acquisition
Report on results and send out weekly and monthly statistics of each print job
Maintained a pleasant and positive attitude and excellent work ethic