Data Analytics Risk Management
Resume:
Rafael A. Vasconez Valdez
**********@*****.***
Weston, Florida
About me
Experienced professional with expertise in Data Analytics, Finance, and Risk Management. Detail-oriented with strong people skills. I excel at communicating with teams and stakeholders, delivering impactful presentations both in person and online. Throughout my career, I have implemented improvements and automations that drove revenue growth, mitigated risks, and optimized costs for the organization.
Skills and abilities
Business and Project Management:
Business & Finance Analytics 15+ years
Budgets and Forecasting 15+ years
MS Office: Word: Mail Merge, Excel
Macros and Pivot Tables 15+ years
Risk Matrix and Cause-Root
Analysis 15+ years
GAAP & GAAS 10+ years
Statistics and Data Modeling 10+ years
Technical Skills:
Oracle, MYSQL, MS Access 15+ years
Several scripting and programming
languages, including PL SQL 10+ years
Business Intelligence Tools:
ThoughtSpot, Tableau, Power BI 10+ years
Others
Agile – Scrum methodology, 5+ years
UAT Validations, JIRA 5+ years
Bilingual (Fluent in English & Spanish)
Education
Master of Business Administration (MBA)
University of Florida
Gainesville, FL 04/2024
Strategically Managing Business, Public Affairs and Policy
The Washington Campus
Washington DC 08/2023
BA in Business Administration
Pontificia Universidad Católica del Ecuador
Quito, Ecuador 01/2003
Experience
Consultant-Operations Support (Value), Verizon Wireless
Miami, Florida 11/2019 – To Present
In charge of Tableau and ThoughtSpot Dashboards for the Subscriber Services Team.
Prepared and monitor Financial Ad-Hoc Analysis for product launches, Tax reviews, and leadership projects.
Created a risk matrix for the Team to review release issues, thus creating a framework for the team to work.
Ensured the seamless operation of services for up to 200K daily customers enrolled in auto pay.
Automated the refund process and included supplementary verifications to mitigate duplicate refunds. Reducing the processing time by half.
Prepare monthly commissions for dealers and resellers, accurately and on time, totaling over $20 million.
Manage customer services escalations for payment and billing issues that need research on the backend.
Created documentation for different processes ensuring organizational efficiency.
Business Analyst, Gilly’s Vending Machines
Miami, Florida 7/2019 – 11/2019
Created several Dashboards with live information from the vending machines using Power BI and different data sources varying from FileMaker, MS Access, and MySQL.
Previous relevant experience:
Auditor, PricewaterhouseCoopers - Quito, Ecuador
Consulting in audit operations in the finance and banking industry for over 4 years. From national banks to small investment firms.
Fraud awareness, risk mitigation and reducing costs across different channels and locations.
Currency exchange Trading specialization due to the Ecuadorian economy shift to the US dollar.
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