Customer Service Savannah Ga
Resume:
Schavawna Sims
Harrisburg, PA 17110
*************@*****.***
SUMMARY
Detail-oriented professional with a proven track record of excelling in project
management, teamwork, and communication. Adept at fostering collaboration
and payment processing. thrive in fast-paced environments with large
workloads, while maintaining a strong focus on customer service. Looking to
utilize my skills in an administrative setting
SKILLS
Punctual Problem-Solving Self-motivated
Excellent Phone Etiquette Efficiency Multi-tasking
Digital Literacy Time-Management Reliable
Customer-Service Attention to Detail Microsoft Office
PROFESSIONAL EXPERIENCE
Dollar Tree, Savannah GA - Cashier
May 2024-December 2024
Process payments
e Accurately scan items and make change
e Issuing receipts and handling inquiries of customers ensuring a
positive customer experience
e Ensuring accuracy with transactions, identifying potential errors
Memorial Health Hospital, Savannah GA - Switchboard Operator
December 2023 - November 2024
Manage incoming and outgoing calls
e Transferring calls to the correct department or person
e Providing general inquiries and information to clients
e@ = Maintaining call log to track relevant information
Profit Services, Savannah GA - Col/ector
June 2011 - January 2024
Making outbound calls to debtors.
Responding to telephone inquiries using standard scripts and
procedures.
Maintain accurate, up to date customer account information.
Reviewing the arrears of the clients.
Maintaining appropriate records of all customer discussions.
EDUCATION
John Harris High School, Harrisburg PA - Diploma
September 1987 - June 1990.
Contact this candidate