Dispatch Manager

Contact

****************@*****.***

www.linkedin.com/in/habib-

khakwani-51a9121a2 (LinkedIn)

hksolutions101.com/ (Personal)

Top Skills

Limousine Dispatcher

Dispatch management

Customer Service Management

Habib Khakwani

Limousine Dispatch & Operations Manager Ground Transportation Consultant Fleet Logistics Specialist

Lahore, Punjab, Pakistan

Summary

With over 10 years of experience in the ground transportation industry, I’ve had the opportunity to manage limousine operations across the United States. I bring a comprehensive and results- oriented skill set focused on operational efficiency, business growth, and exceptional client service.

Core Expertise Includes:

Limousine Dispatch & Fleet Management – Streamlining operations, optimizing routes, and improving response time

Social Media Management – Building a strong digital presence and increasing brand engagement

Customer Service Excellence – Ensuring consistent, high-quality support for every client

Corporate Travel Management – Coordinating executive and group travel with precision and professionalism

Affiliate Relationship Management – Strengthening partnerships and expanding affiliate networks

Graphic Designing – Creating impactful visual content for brand identity, promotions, and marketing

By combining operational leadership with strategic marketing and visual branding, I help limousine businesses run more efficiently and stand out in a competitive market.

Experience

Page 1 of 3

HK Solutions

Chief Executive Officer

November 2021 - Present (3 years 9 months)

Pakistan

At HK Solutions, we specialize in providing top-tier dispatching services to limousine companies across the United States. Our mission is to streamline your operations, ensuring timely and efficient coordination for your fleet. With our dedicated team, we help you deliver exceptional service to your clients, enhancing reliability and satisfaction. Partner with us to optimize your dispatching process and take your limousine service to the next level. NYC VIP Limousine Services

Dispatch Manager

December 2021 - July 2025 (3 years 8 months)

New York City Metropolitan Area

As Dispatch Manager, I oversaw daily operations to ensure reliable and efficient service for our clients. My role focused on coordinating reservations, managing real-time dispatching, and supporting drivers to deliver seamless transportation experiences.

Key highlights of my work included:

Managed trip scheduling and route optimization for a diverse fleet Maintained clear, timely communication with chauffeurs and clients Handled after-hours and urgent bookings to ensure 24/7 coverage Coordinated affiliate bookings and partnerships to expand service reach Monitored fleet status and proactively addressed operational challenges Maintained detailed records of reservations and dispatch logs Pro Ride

Project Manager

January 2024 - September 2024 (9 months)

Houston, Texas, United States

As the Project Manager for Houston's premier limousine company, I am dedicated to ensuring that all operations run smoothly and efficiently. My Page 2 of 3

primary objective is to uphold our high standards of service and excellence, guaranteeing a seamless experience for our clients All Bay Limousine

Dispatcher/Assistant Manager

August 2018 - February 2022 (3 years 7 months)

San Francisco, California, United States

Served as both a Dispatcher and Assistant Manager, cultivating strong relationships with numerous affiliates and clients in the Bay area. Diligently upheld the company's esteemed reputation by consistently delivering exceptional service, while orchestrating operations with meticulous attention to detail and excellence

Friendly Limo

Customer Service Representative

July 2018 - December 2020 (2 years 6 months)

Great Neck, New York, United States

Served as a dedicated reservationist and customer support representative, adeptly addressing customer inquiries, providing chauffeur guidance, and efficiently resolving issues.

Education

Pitac college of technology

Associate's degree, Mechanical · (2017 - 2020)

Page 3 of 3

Contact this candidate