Customer Service Fort Myers

Donna Hanley

201-***-**** ************@*****.***

North Fort Myers, FL

Professional Summary

Reliable and experienced cashier and customer service professional with over 15 years of experience in fast-paced retail and banking environments. Skilled in cashiering, supervising self-checkout, organizing retail spaces, and delivering excellent customer service. Proven ability to train new employees, support branch operations, and handle sensitive transactions efficiently.

Work Experience

Winn-Dixie – Fort Myers, FL

Cashier

August 2021 – April 2025

●Operated register and handled daily cash, credit, and EBT transactions

●Supervised self-checkout lanes and assisted customers as needed

●Organized merchandise at checkout and maintained cleanliness standards

Target – Paramus, NJ

Cashier

July 2019 – December 2019

●Processed customer purchases quickly and accurately

●Monitored and supported self-checkout stations

●Helped restock and organize front-end displays

PNC Bank – Pompton Lakes, NJ

Branch Teller Representative / Notary Public

2009 – 2014

●Assisted customers with daily banking transactions and account services

●Provided notary services and maintained regulatory compliance

●Helped train new teller staff on company procedures and customer service standards

Stop & Shop – Wayne, NJ

Cashier / Customer Service Associate

2004 – 2008

●Handled cashiering, customer service desk operations, and returns

●Supported self-checkout and ensured smooth operation

●Managed lottery and cigarette sales following store policy

Education

Wood-Ridge High School – Wood-Ridge, NJ

High School Diploma

Skills

●Cash Handling & Register Operations

●Customer Service & Conflict Resolution

●Self-Checkout Supervision

●Notary Public (NJ)

●Retail Organization & Merchandising

●New Employee Training

●Banking Transactions

●POS Systems (Point-of-Sale)

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