Development Specialist Programs

Shingirai

Mutizwa

Details

** ********* ******

Borrowdale, Harare,Zimbabwe

+263-******** / +263

772317140

*********@*****.***

Skills

Microsoft Excel (Basic &

Intermediate)

Microsoft Word

Microsoft Power Point

Good communication skills

Confident Public Speaker

Languages

English

Shona

Profile

I am a results driven Learning And Development Specialist with 4.5 years of experience in designing, implementing and evaluating Technical, Supervisory, Management & Executive development programs that drive business growth and employee development. I have a proven track record of success in designing, implementing and evaluating training programs for corporates and mining companies in Zimbabwe, working with subject matter experts. Currently I am seeking a challenging role that leverages my skills, experience and organizational success.

Employment History

Learning & Development Specialist at BTD Consultancy Services, J ANUARY 2023 — J UNE 2025

Conducting training needs analysis, planning, monitoring and evaluation of training programs

Designing courses and content for training of Technical, Supervisory, Management & Executive Development programs

Developing and maintaining training dashboards and reports for key stakeholders leveraging Excel & Power BI

Monitoring Learning & Development KPIs and generating periodic insights on return on investment (ROI)

Organizing and querying training data to ensure effectiveness and alignment with organizational goals

Managing learning programs through Learning Management Systems

Building strong external partnerships to support learning goals

Generating training proposals for corporate tenders

Administration of training programs

Generating post training reports to clients

Launching Management and Supervisory Training Programs Graduate Trainee – Learning & Development at BTD Consultancy Services J ANUARY 2021 — D ECEMBER 2022

Identifying skills gaps and recommend appropriate learning interventions

Understanding information needs for various L&D stakeholders and translating them into meaningful metrics

Designing, Planning and scheduling of training programs

Identifying trends and opportunities for continuous improvement in learning programs.

Evaluating the effectiveness of learning programs using feedback, assessments and performance data.

Monitoring training programs and recommending improvements to enhance learning outcomes and engagement

Administration of training programs

Generating feedback reports to clients

Launching Management and Supervisory Development Programs

Generation of training proposals

Office filling

Recording minutes

Administration and Customer Service at Agricultural Finance Corporation, J ANUARY 2019 — F EBRUARY 2020

Account opening

Conducting FCB checks and processing loans

Transaction processing and salary processing for corporates

Marketing the bank's products to new farmers

Drafting the expenses returns for the week end and sending them to the finance department.

Preparing the weekly report which will be forwarded to the Provincial Manager.

Confirming journal transactions

Handling cliental queries

Capturing ZIMRA internal transfers.

Processing loans

Updating company database by inputting new employee details

Office filling

Taking down minutes

Activating dormant accounts for tobacco farmers

Education

Bachelor of Business Studies (2.1) (University of Zimbabwe) FEBRUARY 2017 — J UNE 2021

Post Graduate Diploma in Marketing (Chattered Institute of Marketing) JUNE 2022- PRESENT

Certificates

General Management Development Program (BTD Consultancy Services) Supervisory Development Program (BTD Consultancy Services) Basic & Intermediate Excel (BTD Consultancy Services) Team Building & Leadership (Outward Bound Zimbabwe)

Contact this candidate