Support Specialist Office Manager

Nina Palmer Pforr

*** ********* *** #*-*** Jupiter, Fl 33458 617-***-**** ****.*****@*****.***

www.linkedin.com/in/nina-pforr

WORK EXPERIENCE

Block Advisors-Jupiter Fl. 2023 - 2024

Associate Team Leader

Managed office of 10 employees and 1,500 clients during FY23 tax season. Responsible for training, overseeing, tax preparation and office work flow, appointment management, staff scheduling, database management and mining, client surveys, campaign call oversight, client retention and conversion management, supply ordering. Adult Learning Center

Student Support Specialist/Jr. Coordinator/Teacher 2018 - 2022 Supporting day-to-day activities for the daytime and evening program including: problem solving and customer service, attendance tracking, testing, contacted career partners for workshops (Next Steps,) designed and monitored surveys for students and teachers, researched facility procurement needs, processed enrollment applications and attendance data for CTE program, math and ELA teacher substitute, covered any immediate needs within the office. substituted teacher for the high school programs: HVAC, Electrical, ELA, academic and Special Education classes. Designed and taught two, 12th grade ELA recovery credit courses at Madison Park High which fit remote learning requirements during the COVID19 pandemic. United States Department of Defense

Logistics Officer and Contracting Officer 1985 - 1992 As a F/T GS-11 rank I prepared and negotiated employee training and military goods contracts with vendors. While on a two-year overseas assignment outside of D.C, I was the primary Housing and Project Officer in Alice Springs, Australia, (1989-90) where I negotiated government housing lease contracts, provided input for new home construction, managed home repair and landscape service crews for 200 homes. POC for housing office supervisors, with a staff of 40 trades workers, sole responsibility for oversight and procurement of warehouse inventory for homes. Prepared and presented in Excel and PowerPoint. Special projects organizing shipments on C-5 aircraft to Africa, a diplomatic tour in Berlin in addition to serving as a research analyst there.

US State Department - US Embassy in Berlin, Germany Office Manager 1990 - 1992

Office Manager to the Assistant Ambassador of the U.S. Embassy, I arranged dignitary visits, edited speeches and official publications for this individual during the removal of the Berlin Wall in 1991. Received top secret clearance. A letter of recommendation is available. EDUCATION

Bachelor of Science in Marketing

Seton Hall University

Masters of Business Administration in Logistics Management George Washington University

OTHER EXPERIENCES

● Previous service industry, marketing, and sales experience

● Home construction, remodeling

● Landscaping work, floral designer

● US ROWING – Official Referee; Interscholastic, collegiate and national competitions LANGUAGES

● Russian (working proficiency)

● Spanish (working proficiency)

● German (lower proficiency)

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