Education Teacher Property Management

JANE MICHALOPOULOS

*******@***.***

Silver spring, MD 20901 PH: 202-***-****

SUMMARY OF QUALIFICATIONS

Well-organized team player who is detail-oriented and able to handle multiple tasks. Extensive experience in property management, banking, and adult education. Core competencies include:

Strong interpersonal and organizational skills demonstrated in client servicing positions.

Ability to make administrative and procedural decisions and judgments.

Experienced in recruiting and interviewing candidates, training new staff.

Ability to prepare, compose, and assemble confidential information.

Capable of working in a team environment or independently with minimal direction and supervision.

Skilled in using Microsoft Office applications, including Word, Excel, PowerPoint, Outlook.

Fluent in Greek and English, learning ASL.

Familiar with Artificial Intelligence platforms: Magic School, Chat GPT.

EDUCATION

Towson State University, Bachelor of Science, Elementary Education Towson, MD May, 1995

PROFESSIONAL EXPERIENCE

Howard Community College, Columbia, MD January 2025 – Present

Adult Basic Literacy Education Teacher/GED Instructor (contract position) (Adjunct Faculty)

Create, plan, develop, and implement robust lessons to help adult learners aged 18-65, to become lifelong learners.

Monitor the students’ progress by utilizing CASA test; conduct assessment to determine students’ learning needs

Adapt teaching methods based on students’ strengths and weaknesses

Build strong relationships and a positive rapport with students, families, and colleagues.

Holy Trinity, Glen Dale, MD December 2021 – June 2024

6th Grade Math Teacher

Set goals for a class and individual students and use ongoing formal and informal assessments to track progress towards goals.

Design assessments and use data daily and weekly to inform instruction and professional growth

Demonstrate knowledge of grade level standards, benchmarks, and curriculum

Create long term plans, unit plans, and daily lessons that ensure mastery of standards and demonstrate proficiency in backwards design.

Differentiate instruction effectively to meet the individual needs of all students.

Build strong relationships and a positive rapport with students, families, and colleagues.

Implement school wide student management and culture policies and procedures within classroom and on campus.

Establish and maintain a strong classroom culture that teaches students discipline and responsibility.

Prince George’s Community College, Largo, MD February 2020 – June 2023

Adult Basic Literacy Education Teacher/GED Instructor (contract position) (Adjunct Faculty)

Facilitated robust lessons to help students gain the knowledge and skills necessary to become lifelong learners.

Adopt pedagogy based on students’ strength and weakness to allow for best practices.

Monitor students’ progress by utilizing the TABE test and helped`

Students develop note taking, study skills and vocational skills.

Managed 100% learners via synchronous and asynchronous learning on GED Math.

Well versed in distance learning using ZOOM, and Google Classroom

Capital Guardian Youth Challenge Academy, Laurel, MD August 2019 – April 2021

GED Science Instructor working with At Youth Risk

Developed an original semester long curriculum encompassing high school science standards, while continuously adapting curriculum based on formative and summative assessments in order to ensure mastery of content for all students.

Differentiated instruction based on daily individual student’s needs, which highly effective results accounting for an average of three grade levels of growth in their five-month period of instruction.

Supported both students and staff with adaptive, resilient, and positive feedback: taking into account diverse backgrounds, cultures, and learning needs while staying committed to lead with patience and coaching.

Fostered a collaborative student-oriented environment; awarded students with the highest exam grade, team building skills, and a growth mindset.

Exhibited behavior management strategies in the classroom

Distance Learning using ZOOM, Google Classroom, and Teacher Ease

Community College Baltimore County, Baltimore, MD October 2017 – March 2018

Adult Basic Literacy Education Teacher/GED Instructor (contract position)

Plan and teach lessons to help students gain the knowledge and skills needed to meet their goals.

Adapt teaching methods based on students’ strengths and weaknesses.

Emphasize skills that will help students finds jobs, such as learning English words and common phrases used in the workplace. Worked with Students and helped the students on his/her needs.

Monitor students’ progress and help students develop study skills as well as vocational skills.

Class of 15 learners who graduated with 100% of Satisfactions from the Math GED program.

Montgomery College, Boyds, MD December 2016 – November 2017

Adult Basic Literacy Education Teacher/GED Instructor, (Montgomery County Correctional Facility)

Plan and teach lessons to help students gain the knowledge and skills needed to meet their goals, such as learning English, Math, and Reading

Adapt teaching methods based on students’ strengths and weaknesses, Level A on Tabe Test.

Emphasize skills that will help student’s finds jobs, such as learning English words and common phrases used in the workplace. Worked with International Students and helped the students with his/her needs.

Monitor students’ progress and help students develop study skills as well as vocational skills.

Participated in Secretary of Education visit to MCCF as part of her education tour in April, 2017. After observing one of my teaching lessons, we discussed classroom structure, teaching style, and strategy for preparing the students for re-entry into society.

Graduated 30 students from the GED program.

CASA, Silver Spring, MD November 2016 – May 2017

ESOL/Pre-GED Teacher

Tailored instruction to meet students learning styles and strategies, by utilizing basic classroom technology including audio/video components, and computer applications, such as Microsoft Office.

Facilitated Pre-GED ESL, development course curricula and instructional materials.

Assessed students using the CASA test.

Anne Arundel Community College, Jessup, MD May 2016 – November 2016

Adult Basic Literacy Education Teacher, Patuxent Institution (Jessup Correctional Facility)

Plan and teach lesson to help students gain the knowledge and skills needed to meet their goals, such as learning English, Math, and Reading

Adapt teaching methods based on students’ strength and weaknesses, Level D on Tabe Test.

Emphasize skills that will help students finds jobs, such as learning English words and common phrases used in the workplace

Monitor students’ progress and help students develop study skills as well as vocational skills.

ALDON MANAGEMENT, Bethesda, MD December 2010 – April 2014

Front Desk Associate/Concierge (Part-time)

Provided support to property managers and residents for multiple property locations in the Washington, DC

metro area.

Generated work orders and coordinated with engineers and suppliers to resolve resident property problems.

Received and distributed incoming calls for 10 property locations.

Monitored visitor and resident traffic for a residential high-rise property.

OBA BANK, Germantown, MD January 2007 – April 2008

Branch Operation Supervisor/HR Generalist

Provided broad management support to branch managers at four locations.

Conducted staff training on new products at various locations.

Electronic Banking: ACH, Remote Deposit, Wires, Online Banking, and ATM/Debit Card Claims.

Developed monthly security review and physical security procedures.

Participated in team projects, including development of branch operations and products manual, and redesigning and implementing employee of incentive plan.

Recruited and interviewed candidates for management, sales, and teller positions; assisted with new hire orientation, performance reviews; conducted pre-employment background investigation and exit interviews; and participated in job fair recruitment.

Conducted new hire training on bank products and services; trained staff on security processes.

BANK OF AMERICA, Rockville, MD July 2005 – September 2006

Senior Personal Banker

Managed daily sales operations; cross-trained employees and coached employees in customer service.

Contributed to an increase of 25% in customer service satisfaction rating.

CHEVY CHASE BANK, Bethesda, MD May 1995– July 2005

Communication Development Administrator, 2003 – 2005

Provided administrative support to branch executives and staff.

Evaluated loss cases relative to current policies and procedures; recommended accountability and process improvements and Instructed employees on new bank policies and branch procedures.

Conducted pre-employment background investigations and preparing extensive written investigative reports on applicants.

Assistant Manager, 1999 – 2003

Managed daily branch operations, directed and supervised personnel.

Conducted monthly sales meetings and created monthly sales reports.

Established sales goals; produced sales in excess of quarterly goals eight consecutive quarters

Recruited, interviewed, trained and coached new employees.

Coordinated payroll process.

Management Trainee, 1998 – 1999

Promoted into a one-year branch manager training position.

Head Teller, 1997 – 1998

Conducted daily sales calls, created monthly reports, supervised seven employees, generated sales and customer service reports, trained and coached new tellers.

Teller, 1995 – 1997

Performed teller duties including handling personal transactions for bank customers, selling bank products to existing and prospective clients; balanced daily cash drawer.

TECHNICAL SKILLS

Accounting/Finance applications: Deltek, QuickBooks

Microsoft Office applications: Excel, Word, Outlook, PowerPoint

CRM applications: Resource One, ACT! and Property Management software: Jenark

Distance Learning: ZOOM, Google Classroom

Grades and attendance: Teacher Ease, Schoology

AWARDS EARNED

Chevy Chase Bank Certificate of Recognition for Sales Effectiveness: 8 consecutive quarters

Bank of America Certificate of Recognition for Sales Effectiveness: 2 consecutive quarters

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