Customer Service Credit Card

JAIDEN SOLOMON

**********@******.*** 832-***-**** Cypress, TX 77433 WWW: Bold Profile

Summary Dynamic cashier with proven expertise in cash handling and customer service. Recognized for enhancing customer satisfaction through personalized service and effective conflict resolution. Skilled in operating POS systems and maintaining organized workspaces, consistently achieving accurate transactions and fostering team collaboration for optimal performance. Contributed to customer satisfaction improvement in previous roles by offering prompt, efficient service. Skills Customer service

Team collaboration

Time management

Conflict resolution

Professionalism and courtesy

Credit and cash transactions

Time management skills

Cash register systems

Cash handling expertise

Cleaning and sanitizing

Experience Cashier 12/2024 - Current

Portillio's Houston, Texas

Greeted customers promptly and responded to questions. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Operated cash register or POS system to receive payment by cash, check and credit card. Processed efficient and accurate cash, check, debit and credit card payments using Point- of-Sale system.

Counted money in cash drawers at the beginning of shifts to ensure amounts were correct. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Cashier Team Lead 03/2024 - 02/2025

Smoothie King Katy, Texas

Identified discrepancies between actual sales figures and expected totals. Supported other teams when necessary, such as stocking shelves or bagging groceries. Maintained a clean work environment by sweeping floors and wiping down counters regularly. Processed refunds and exchanges according to company policy. Built and maintained productive relationships with employees. Counted and balanced cashier drawers.

Kept check-out areas clean, organized and well-stocked to maintain attractive store. Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.

Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Performed opening and closing procedures including counting cash drawers and preparing deposits.

Cashier 03/2023 - 12/2024

Little Ceasers Pizza Katy, Texas

Greeted customers promptly and responded to questions. Issued receipts, refunds, credits or change due to customers. J

S

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Operated cash register or POS system to receive payment by cash, check and credit card. Processed efficient and accurate cash, check, debit and credit card payments using Point- of-Sale system.

Balanced daily transactions on a computerized point-of-sale system. Performed other duties as assigned by management.

Answered phone calls to assist customers with questions and orders. Education and

Training

Some College (No Degree): Nursing

Lone Star College Houston, TX

References References available upon request.

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