BERTHA BROWN-MINTER
Sanford, NC 919-***-**** ************@*****.***
Profile
BioWork graduate seeking an entry-level position in biotech manufacturing or administrative support within the life sciences industry. Detail-oriented and analytical with a background in medical coding and billing. Strong organizational and communication skills, with experience handling sensitive information and supporting customer-focused operations. Collaborative team player who follows SOPs, ensures data accuracy, and contributes to a culture of safety, quality, and continuous improvement. Eager to support impactful work that improves the lives of patients.
Experience
Shelter Supervisor
Outreach Mission Inc Sanford, NC
2023 – Present
Followed SOPs and nightly operational checklists to ensure consistent shelter procedures, secure facility access, and adherence to safety protocols during second shift operations. Ensured a clean, organized, and controlled shelter environment aligned with standards for safety, quality, and accountability. Collaborated closely with case managers and team members across shifts to ensure consistent communication and continuity of care.
PRODUCT SORTER AND OPERATOR
Pilgrim’s Pride Sanford, NC
2020 – 2021
Responsible for ensuring meat products are properly prepared for packaging. Managed and sorted inventory as it processes down the line. Ensured safety and quality during production.
RECEPTIONIST INTERN
Primary Care of Sanford Sanford, NC
JAN 2020 - MARCH 2020
Provided customer service and care via phone and in person client support. Managed appointment scheduling and patient data entry. Organized medical records (EMR) and delivered medical billing and coding assistance.
PROFESSIONAL ELDERLY CARE SERVICES
Self Employed Sanford, NC
2013-2016
Performed personal, in-home care for elderly clients. Managed client schedules and organized medical bills. Created and tracked client reports.
SKILLS
Microsoft Office Suite / Google Office Suite
Knowledgeable in health insurance and medical billing/coding
ICD 10-CM
CPT Coding
Building rapport and adaptable
Exceptional communication
Strong organizational skills
EDUCATION
ASSOCIATE DEGREE IN APPLIED SCIENCE MEDICAL OFFICE ADMINISTRATION
Central Carolina Community College
MAY 2020
Phi Theta Kappa Honors Society, GPA 3.7, Relevant Coursework: Office Administration, Medical Billing/Coding
ASSOCIATE DEGREE IN APPLIED SCIENCE MANAGEMENT & DATA PROCESSING
Mountain Empire Community College
JUNE 1984
Relevant coursework: Data Processing, Management Courses
GPA 3.4
CERTIFICATES AND AWARDS
BioWork Certificate, Central Carolina Community College, July 2023
Medical Billing and Coding Certificate, Central Carolina Community College, June 2017
Jobs for Life Completion Certificate, Jobs for Life Program, May 2014
Career Readiness Certificate, Silver, Central Carolina Community College, June 2010
National Professional Certification, Certification Number BB001763275170, December 2004
Customer Service Skills for Your Career Certificate, Durham Technical College, December 2004
REFERENCES
Available upon request.