Portland, OR *****
*********@*****.***
EXPERIENCE
Kindercare LC, Lake Oswego OR — Systems Billing Specialist April 2023 - May 2025
Work from home position invoicing, adjusting, and correcting accounts Discover Champions’ customer accounts via online ticket portal and email. Assisted parents with enrolling, withdrawing, scheduling students for offered programs. Helped train and inform site directors and parents/sponsors complete enrollment and scheduling changes in the portal.
Vanderhowen, Portland OR — Systems Billing Specialist November 2022 - April 2023
Temp to hire for the subsequent Kindercare Discover Champions position.
Alba Worldwide, Portland OR — Billing Specialist
December 2020 - July 2022
Work from home position posting, and adjusting accounts receivable and payable in TMS for third party freight and logistics company for B2B and B2C accounts.
ZoomInfo, Vancouver WA — Corporate Research Analyst April 2020 - December 2020
Part of a research team compiling and checking facts about businesses worldwide and entering in a B2B information platform for sales. Updating the old and new platforms so all information matched across product lines.
SKILLS
Remote customer care via
email, phone, Slack and other
instant messaging software
Writing and implementing
SOPs
Product support. B2C and B2B
Corporate Research
Microsoft Word, Excel,
PowerPoint
Quickbooks
Data Entry
AWARDS
Summa Cum Laude Diploma
for BA in English/writing
minor.
EDUCATION
Portland State University, Portland OR — English w. Writing minor
September 2015 - June 2017
English major with writing minor, with emphasis on critical theory, ESL tutoring, creative and technical writing.
GPA 4.94
Portland Community College, Portland OR — Oregon
Associates of Arts Transfer Degree
September 2013 - June 2015
Completed all courses needed to pursue a BA at PSU after graduation. GPA 4.0