Director of Clinical Services Home Health RN
850-***-**** *****@*******.***
https://www.linkedin.com/in/karen-small-b2585124 Pensacola, FL KAREN A SMALL
OBJECTIVES
Experienced and Reputable Nurse Leader Director of Clinical Services Home Health RN
Accomplished Registered Nurse with 31 years of expertise in acute care and clinical leadership. Skilled in guiding teams through dynamic healthcare environments while ensuring high-quality, evidence-based patient care. Actively pursuing a Director role within Home Health, where strong leadership, transparency, and compassion are essential. Recognized for empowering clinical staff through mentorship, compliance oversight, and documentation accuracy to drive improved patient outcomes. Passionate about reducing hospital readmissions, strengthening patient self-management, fostering positive team relationships and driving excellence in care delivery. Committed to contributing to a forward-thinking organization that values patient-centered outcomes, staff development, and continuous growth. EXPERIENCE
RN Office Manager 01/2025 - 06/2025
Emerald Coast Heart & AFib Crestview, FL
Assisted in launching this private practice. Sole RN and Office Manager in a small office. Supervised staff, ran clinic, scheduled hospital procedures, educated patients on disease processes, medications and procedures. Performed in office 12 Lead EKG's and non-invasive vascular assessment exam.
RN/Scrub Tech 10/2023 - 12/2024
Panhandle Vascular Surgical Specialists Pensacola, Florida Responsibilities: Sole scrub tech for all invasive vascular procedures, conscious sedation, inventory and vendor management; assist the other RN caring for pre/post patients and clinic patients in their office setting. Private Duty RN 08/2023 - 12/2024
Better Healthcare Pensacola Area
RN's responsibilities: changing PICC line dressings, flushing PICC lines, Cardiovascular Service Line Director 10/2021 - 06/2022 North Okaloosa Medical Center Crestview FL
Directed over 20 employees in a 2 Room Electrophysiology, Coronary and Peripheral Interventional Lab, Non-Invasive Cardiology Department and a 3 bed Pre/Post Area. Managing daily workflow, departmental budgets, planning, pro forma and service line growth. Responsible for 21 employees and staff management and recruitment, new product presentations, operational revenue, quality metrics and Chest Pain Center Accreditation.
Vascular RN 06/2022 - 05/2023
Vascular Center Of Mobile Mobile, AL
Managed Peripheral Angio Suite with 1 lab and 4 Pre/Post beds. Duties: procedure assistance, sedation, training, inventory, operations, vendor relations, mentored 5+ employees. Assessed staff for educational and training needs and provided necessary training.
Clinical Assistant 03/2020 - 08/2023
Novasyte (for CSI) Pensacola & Mobile,
AL
PRN Clinical Assistant directly reporting to Sales Representative for the Pensacola/Mobile territory. Supported cases and performed in-services in hospitals and OBLs in Pensacola, Crestview, Mobile and Niceville areas. Increased product usage at Sacred Heart Hospital in Pensacola.
EDUCATION
Bachelor of Science in
Nursing
Indiana University of Pennsylvania
08/1990 - 05/1994
Minor in Psychology
Indiana University of Pennsylvania
05/1994
INDUSTRY EXPERTISE
Management
Combined Manager and Service
Line Director Experience of 10+
years
Office Management
Home Health Care
Cardiac Cath Lab and EP Lab
experience of over 25 years
Insurance authorizations
Clinical Assistant Industry
Experience with Cardiovascular
Systems, Inc. since 2020
Vascular Access
SKILLS
Leadership, Product Clinical Support,
In-Services, Building Relationships,
Staffing, PICC Line Insertion, Clinical
Skills, PICC Lines, Management,
Patient Acuity, Team Building, Home
Health Care
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EXPERIENCE
Staff RN 01/2019 - 11/2019
Coastal Vascular & Interventional Center Pensacola Procedural RN extremely competent in circulating and monitoring cases, also the only RN on staff competent in scrubbing procedures with the physicians. Cardiology RN 07/2017 - 01/2019
Santa Rosa Medical Center Milton, FL
RN role consisted of performing all non-invasive and invasive cardiac procedures, and invasive peripheral interventions. Scrubbed, circulated and monitored cardiac and peripheral procedures as well as performed many various non-invasive cardiac procedures. One of two RNs that performed solo PICC line and Midline insertions for the entire hospital. Trained additional nurses on vascular access. Pre-Op and PACU RN 06/2014 - 07/2017
Sacred Heart Hospital and Gulf Breeze Hospital Pensacola/Gulf Breeze
Recovered patients in Phase I and Phase II of anesthesia. Managed critical patients, post anesthesia and post-surgical complications, prepped patients for surgery. Also worked PRN in the Electrophysiology Lab on my days off. Assisted in cardiac rhythm ablations and CRM device implants.
Cardiac Cath Lab and EP Lab Manager 12/2006 - 06/2014 Sacred Heart Hospital Pensacola
Managed 5-room Cath/EP Lab, 16-bed Pre-Op/Recovery Unit. Executed operations over 35 staff, daily operations, scheduling, budget, payroll; liaison for staff, admin, anesthesia, physicians. Handled recruitment, retention, termination, contracts, capital purchasing, budgets, market growth, inspections, audits and interdepartmental meetings.
Cath Lab RN 08/2006 - 12/2006
Sacred Heart Hospital Pensacola
Cath Lab RN 10/1998 - 10/2006
AdventHealth Tampa and other listed facilities Tampa, et al Also worked as a Cath Lab RN at the following institutions: Manatee Memorial Hospital, Shands @ University of Florida Gainesville, Leesburg Regional Medical Center, Marion Cardiovascular Institute, Ocala, FL
Travel RN 11/1995 - 10/1998
Cross Country Staffing & StarMed Staffing Livingston, NJ, Ocala, FL, Orlando,
FL, Sarasota, FL and
St. Petersburg, FL
Staff RN 07/1994 - 11/1995
Bayfront Medical Center St. Petersburg, FL
STRENGTHS
Excels in team building and
providing clinical support
Proven ability to:
Lead and support clinical staff in
providing high-quality,
compassionate patient care.
Ensure compliance with standards
of care, accurate documentation,
and regulatory policies.
Drive initiatives that reduce
hospital readmissions, improve
patient outcomes, and enhance
self-management in the home
setting.
Committed to being a
collaborative leader and valued
team member within a forward-
thinking organization that
prioritizes patient outcomes,
customer satisfaction, and
sustainable growth.
CERTIFICATION
Basic Life Support (BLS)
American Heart Association
Advanced Cardiac Life Support
(ACLS)
American Heart Association
REFERENCES
Dr. Ian Weisberg
Electrophysiologist Cardiologist
Julia Leroy
Rachel Wilson, RN