Customer Service Fall River
Resume:
Robert Boyer
Fall River, MA *****
***************@*****.***
Summary
Seeking a challenging position, utilizing my patient and analytical nature to problem-solve and assist individuals in accomplishing goals. To utilize my skills and grow my career potential. Hard-working, goal-oriented, and a team player. To achieve excellent results and growth potential for a quality organization.
Skills
Laborer
Marketing
Market Research
Recruiting
Customer service
Supervising experience
Office management
English and Spanish
Phone etiquette
Computer skills
Initiative
Leadership
Budgeting
Attention to detail
Teamwork
Problem-solving
Work Ethic
Experience:
Walmart super Center Fall River, MA 2024-2025
Front End Cashier
Smile, greet, and thank customers with a positive attitude
Stand for long periods of time while checking out customers quickly and accurately
Keep area clean and presentable
Answer customer questions and help them with their needs
Be available to assist associates across the store as needed
Prime Nation Fall River, MA 2016-2020
Office Manager
Overseeing the work of all office employees to ensure they work productively and meet deadlines.
Processing invoices and managing office budgets
Implementing and maintaining procedures/office administrative systems
Ensuring that health and safety policies are up to date. Attending meetings with senior management
Assisting the organization’s HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. Counseling any employees struggling in their roles
Answering telephone calls and emails from customers and clients and directing them to relevant staff
Creating an office budget and ensuring all employees follow it
Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required
Interviewing and training new office employees and organizing their employment paperwork
Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
Reporting office progress to senior management and working with them to improve office operations and procedures
Education:
GED- Scranton, PA, US
Certifications and Licenses
OSHA 10
Aerial Lift Certification
Forklift Certification
References: Upon Request
Contact this candidate