Brenda McKenna
**** **** ******, *********, ** **507
***************@*****.***
Work Experience
First National Bank Alaska, Department Representative – Specialty Loan Processing Unit – On the first of the month process loan payments for Commercial Loans assigned to me. Input into Premier Program item entry’s known as ‘Blockwork’. Opening at the beginning of the day, open front doors, turn off/on voicemail, unlock all draws and rolling cabinets, run bi-weekly ‘Delinquency Reports’ and distribute. Answer phones, answer locked front doors for customers, schedule conference rooms, and send out mass emails. Monitor ‘In-house Search Requests’ and assign to Loan Processors, communicate to the branch updates and completed documents. Monitor Commercial In-Box for ‘Diligenz’ and ‘In-House Title Search Requests’ and assign to Loan Processor and Supervisor, communicate to the branch all updates and completed document searches. Order all internal supplies through Prologue, order office supplies through Arctic Office. Prepare envelopes and certified letters, prepare FEDEX packages and schedule for pickup, pull weekly ‘Delinquency Reports’ making notes of past due accounts and distribute, pull monthly ‘Maturities Reports’ and distribute. Monitor mail pouch and distribute documents and mail twice daily at 8am and 12pm. Inventory kitchen and office supplies, check and maintain copier machines, deliver all interoffice mail and folders for the entire building of corporate offices. Communicate with Loan Processors requests from Loan Servicing for ‘Paid off Files’. Input entries into the ‘Commercial Loan Account’ called the ‘Blue Sheet’. Ensure that all correct approval documents are provided before entering into excel spreadsheet. Quality checks on items downloaded from Abrigo to Director for Loan Processors. Perform post searches for all ‘UCC's’ and ‘In-House Title Searches’. Manage Commercial Loans In-Box. Assist all departments with anything they need. Lock up for the day, provide vault documents and key to closing team, lock up all drawers and rolling cabinets clean breakroom, clean refrigerator and microwave every Friday.
First National Bank Alaska, Department Representative -Loan Servicing Accounting Unit - Personnel Plus Inc., Anchorage, AK June 2021 to Currently. Responsible for ‘DDA’, ‘ACH Accounts’ and processing ‘Loan Payments’ and ‘ACH Returns’. Print letters to Borrower, and notify the Loan Services Administration team of daily ACH returns. Run morning ‘Non-Post Report’ and investigate and process all ‘Exception Items’ in order to correct and process non-posted payments and prepare report for Loan Services Manager. Process ‘Tax & Interest Reports’ for ‘Housing DDA Accounts’ and prepare reports for Supervisor. Track ‘Outgoing Wires’ and backup by 1:30 pm and ‘Incoming Wires’ by 3:30 pm. Process all incoming payments, writing tickets knowing correct transaction codes. Process many types of transactions and correcting and processing transactions through TMS Program. Skilled working with Spreadsheets and working in Premier and Directory.
Division of Elections, Absentee Ballot Clerk II - Personnel Plus Inc., Anchorage, AK August 2020 to November 2020. Perform customer service and data entry for all absentee ballot registration and ballot requests. Attention to detail with data entry and auditing batches. Department of Motor Vehicle database research and other duties as assigned.
Alaska Housing Finance Corporation, Accounting Assistant II - Elwood Staffing, Anchorage, AK August 2019 to November 2019. Perform master file maintenance, W-9's, Vendor Request Forms, all vendor changes and additions. Stamp and distribute incoming mail, pick up checks and prepare bank deposits, maintain Accounting Department records and file room. Assist the Accounting Department with all duties as assigned. Doyon Drilling - Receptionist, Answer multi-line phone system, assist visitors, sorting mail and general office duties as assigned.
AK Inc. - Administrative Assistant - Elwood Staffing, Anchorage, AK October 2016 to October 2018. Retail invoice entry into PDI database, retail sales reconciliation, assist with ‘Accounts Payable’ and ‘Accounts Receivable’ and assist all Regional Managers and General Managers of 36 Tesoro 2Go Convenient Stores.
Cook Inlet Housing Authority - Accounts Payable Bookkeeper (Intern) - Anchorage, AK June 2016 to November 2016. Accounts Payable and Payroll Accounts Payable Bookkeeper Processed ‘Accounts Payable’, maintained vendor files, invoice reconciliation, accounting reports, and set up utility vendors for all properties and ‘ACH’ and ‘W9’ file maintenance. Create spreadsheets, look up invoices and payments and perform other related duties as assigned.
Education
Business Administration/Management - University of Alaska 2012
Associates in Computerized Bookkeeping - Charter College 1992