Business Development Rio Tinto

BARBARA BODZO

****************@*****.*** Gweru, Zimbabwe +263*********

Professional Summary

Experienced in client services and more than three years of expertise in sales, possessing business development and client relationship management. Proficiency in retail banking operations and adhering to client onboarding processes. Expert knowledge of banking processes. Ambitious and resourceful professional with a keen interest in continuous lifelong growth.

Core Competencies and Skills

Communication Relationship banking Client Service Business Development Credit Management Banking Operations Data Presentation Flexibility Advanced MS. Excel Report Writing Collaboration Work Experience

Nedbank Zimbabwe

Branch Administrator, Retail-Gweru 03/2025-05/2025

• Handling customer queries

• Card issuance and Mastercard processing

• Cross-selling bank products to develop new business and conduct client visits to manage customer relations.

• Managing inventory and stationery, and ensuring compliance with regulations

• Conducting reverification of individual accounts and SME accounts.

• Collaborate with staff, existing clients and other stakeholders to obtain sales referrals increasing revenue. Nedbank Zimbabwe

Teller, Retail-Gweru 07/2024-02/2025

• Taking deposits from clients

• Encashment of bulk wages

• Effecting cash withdrawals

• Balancing cash daily

• Cross-selling bank products to clients

• Card issuance and Mastercard processing

• Attending to queries from clients

• Conducted cash management for the branch and cash checks as the ATM and Vault custodian.

• Conduct enhanced due diligence on PEP/High-Risk clients and monitor account activity to detect AML issues.

Nedbank Zimbabwe

Enquiries Consultant, Retail- Southerton 02/2024-06/2024

• Card Issuance and Mastercard processing

• Attending to customer queries and enquiries

• Accept instructions from clients for processing.

• Balance enquiries and suspense accounts

• Responding to telephonic queries referred.

• Adhering Bank policies, controls, regulations and banking legislation. Volunteer Administrative Assistant-Ebenezer Women’s Social entrepreneurship Trust 01/2020-01/2024

• Report writing on workshops, meetings.

• Data collection

• Answering calls and taking messages on behalf of staff.

• Handling mail

• Facilitating workshops and meeting on women empowerment.

• Managing office inventory and working with vendors to ensure regular supply of office materials. BARBARA BODZO

****************@*****.*** Gweru, Zimbabwe +263*********

• Attending workshops and meeting with other stakeholders Sales Representative and Cashier-Salvatore 01/2015-08/2019

• Organizing meetings with operational manager

• Greeting clients who came into the shop.

• Doing daily cash management and reconciliation.

• Assisting clients with grievances.

• Processing cash, card and ecocash payments.

Human Resources Intern-Zimbabwe National Family Planning Council 01/2012-12/2012

• Human resources Planning

• Performance management

• Handling recruitment and selection

• Compiling monthly, quarterly and year end reports.

• Attending to health and safety concerns.

• Managing assets of the organization

• Pay slip verification

• Manpower planning

Education

● Bachelor of Social Sciences Psychology Honours Degree, MSU, 2013 Leadership and Community Development

Managed to secure funding for women in the Mkoba North and South communities and capacitated them in Soap and Vaseline making

.

References

● Available on request

Contact this candidate