Business Analyst Power Bi

PRASAD THANNERU

Email: ***********@*****.*** Phone: 860-***-**** LinkedIn: www.linkedin.com/in/prasad-thanneru-3b20b2178 Location: Hartford, CT

SUMMARY

Business Analyst with 4+ years of experience driving data-informed decisions across financial services, capital markets, and enterprise reporting domains.

Proficient in gathering and documenting requirements through BRDs, FRDs, user stories, and use cases to support end-to-end project delivery.

Skilled in building interactive dashboards and automating reporting workflows using Power BI, SQL, Advanced Excel, and Tableau.

Experienced in Agile and Waterfall methodologies, with hands-on involvement in sprint planning, backlog refinement, and SDLC coordination.

Strong background in business process improvement using Lean Six Sigma (DMAIC), gap analysis, and root cause investigation.

Adept with tools like Jira, Confluence, Salesforce CRM, and Microsoft Dynamics 365 to manage cross-functional collaboration and data integration.

Excellent communicator with a focus on stakeholder alignment, data storytelling, and delivering actionable insights to support strategic initiatives.

SKILLS

Business Analysis & Documentation: Requirement Gathering, BRD, FRD, Use Case Development, Process Modelling, Workflow Design, User Stories, Gap Analysis, Impact Analysis, Business Case Development

Business Process Improvement: Root Cause Analysis, Lean Six Sigma, DMAIC, Process Reengineering, Continuous Improvement

Project Management & Methodologies: Agile, Waterfall, SDLC, Stakeholder Management, Change Management, Risk Management

Enterprise Tools: Jira, Confluence, SAP, Microsoft Dynamics 365, Salesforce CRM

Reporting & Dashboard Development: Power BI, Tableau, Looker, Advanced Excel, SQL, Statistical Analysis, Data Cleansing, Data Wrangling, A/B Testing

Cloud Platforms: AWS

Healthcare & Compliance Knowledge: HIPAA, EMR, HER

Soft Skills: Critical Thinking, Problem-Solving, Communication, Negotiation, Stakeholder Collaboration, Time Management, Presentation Skills

Version Control & Collaboration: Git, GitHub, Trello, Microsoft Teams

Other Tools: Microsoft Visio, Lucid chart, ChatGPT

WORK EXPERIENCE

Kaiser Permanente Feb 2024 – Present

Business Analyst

Spearheaded the requirements gathering and design of KPI dashboards for 1,50+ healthcare providers, resulting in a 70% reduction in manual reporting tasks.

Translated stakeholder goals into 50+ user stories and acceptance criteria using Jira, aligning performance tracking needs with agile development sprints.

Designed and optimized workflow models and data pipelines using Power BI and AWS, ensuring real-time data refresh and availability across departments.

Led root cause analysis of reporting gaps and proposed corrective measures, contributing to a 15% improvement in provider data accuracy across business units.

Collaborated with cross-functional teams via Confluence, Microsoft Teams, and GitHub to ensure timely delivery of iterative dashboard releases.

Integrated Salesforce CRM data with internal analytics platforms, enabling leadership to correlate patient satisfaction trends with provider metrics.

Conducted A/B testing and usage analytics that informed design decisions, increasing provider engagement with dashboards by 45% in under three months.

Delivered executive-facing presentations highlighting data-driven insights, fostering stakeholder buy-in and continuous improvement planning.

Infosys BPM Jan 2020 – Aug 2022

Business Analyst

Gathered and analysed reporting requirements from institutional investors, resulting in a 60% reduction in manual report preparation time.

Developed BRDs, FRDs, and use cases that standardized report structures across asset classes, improving operational consistency by 35%.

Automated data pipelines using SQL and Advanced Excel to streamline monthly and quarterly reporting, cutting delivery time from 5 days to 2.

Conducted detailed gap analysis on existing manual workflows, identifying process inefficiencies that led to a 40% improvement in client satisfaction scores.

Collaborated with reporting and QA teams under a structured SDLC approach to ensure accurate implementation and on-time delivery.

Designed reusable Excel templates with dynamic pivot tables, reducing formatting errors and enabling scalability for future clients.

Validated data accuracy through UAT cycles and coordinated sign-offs, reducing reporting discrepancies by over 30%.

Created visual process maps using Microsoft Visio and Lucid chart to support stakeholder understanding and audit readiness.

Led training workshops for internal teams, enhancing adoption of the new reporting system and reducing onboarding time by 25%.

PROJECTS

1. Portfolio Risk Exposure Monitoring System

Utilized Lean Six Sigma (DMAIC) methodology to reengineer portfolio risk assessment processes and improve workflow efficiency.

Built statistical models using Excel and SQL to analyse asset volatility and sector exposure for enhanced decision-making.

Skill Focus: Lean Six Sigma, Risk Management, Statistical Analysis, Advanced Excel, SQL

2. Sales Performance Dashboard Revamp

Designed interactive dashboards using Power BI to visualize sales KPIs, channel trends, and client segmentation.

Created business cases and user stories to support agile delivery, collaborating with cross-functional teams to define dashboard features.

Skill Focus: Power BI, Agile, Business Case Development, User Stories, Data Visualization

EDUCATION

Master in Business Analytics September 2022 – December 2023

Sacred Heart University, Fairfield, CT GPA: 3.67

Bachelor of Commerce in Computers June 2018 – July 2021

Osmania University, Hyderabad, Telangana, India GPA: 8.33 / 10

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