Senior Travel Consultant

Name: Khaled Amin Al-Dawi Al-Samman

Address: ** ****** *** ****, *****, Cairo

Cell: +201*********

Email: ******.********@*****.***

Education: Bachelor of Business Administration, New Cairo Academy. Work &

Experience:

Airport Operations Manager at Atlys.

[Dec 2023 –May 2025]

Managed coordination with local service providers to ensure smooth passenger handling at the airport. Oversaw the issuance of official authorization letters for Indian travelers entering Egypt, ensuring compliance with immigration and airport protocols.

Played a key role in optimizing arrival processes and enhancing the travel experience for inbound passengers. Sr. Corporate Travel Counselor at CWT. – (UK)

[Jun 2022 – Nov 2023]

Create and complete travel arrangements (air, hotel, car, rail) Ensure reservations are built according to client standards and preferences. Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience.

Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi- destinations, ticket exchanges and complex rates.

Make changes or solve any issues that might occur during or before the trip. Senior Travel Advisor at FlairsTech. - (US/CA)

[Jan 2021 – May 2022]

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Organize travels from beginning to end, booking tickets, accommodation, and transportation. Handle unforeseen problems and complaints and determine eligibility for money returns. Collect deposits and balances and reach the revenue and profit targets. Business Development Specialist at Asia Innovations Group.

[Jul 2020-Dec 2020]

Expanding and increasing the application's business volume by hunting new agencies. Approach competitor’s agencies and VIP users to invite them to join our platform. Determining the growth of each agency compared to the previous months by analyzing recharge rate and number of new joiners.

Responsible for sustaining and training the new agents to follow up with our policy and new events. Create weekly reports for my agents of their weekly points, top hosts, and general performance and bonuses. Travel Consultant at Teleperformance.

[Jul 2018 – Jun 2020]

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Organize travels from beginning to end, through booking tickets and accommodation, and transportation. Handle unforeseen problems and complaints and determine eligibility for money returns. Collect deposits and balances, reach the revenue and profit targets. Technical Support Specialist at Raya Contact Center.

[Mar2018 – Jun 2018]

Sales Representative at Concrete Co.

[Jun2015 – May2017]

Computer

Skills:

Microsoft Office: (Word, Excel, PowerPoint)

Advanced Knowledge of Sabre GDS

Advanced Knowledge of Amadeus GDS

Salesforce, Zendesk, Freshdesk, Checkout, Payfort, CRM, PowerHotel, PowerExpress, TravelFusion Experience.

Personal

Data:

Marital Status: Single.

Military Status: Exempted.

Nationality: Egyptian.

Date of Birth: 20/11/1993

Language:

Arabic: Mother Tongue

English: Very Good

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