Data Entry Medical Receptionist
Resume:
Colleen McTaggart
Philadelphia, PA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Full Time Mother
Home-Philadelphia, PA
November 2009 to Present
• Provided skilled nursing care to patients in their homes, ensuring their safety and well-being
• Administered medications and treatments as prescribed by physicians, following established protocols
• Assessed patients' health status and developed individualized care plans based on their needs
• Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities
• Utilized various instructional strategies, such as cooperative learning, hands-on activities, and technology integration, to enhance engagement and comprehension
• Created menus based on clients' dietary preferences, restrictions, and culinary preferences
• Managed all aspects of meal planning, grocery shopping, meal preparation, plating, and clean-up
• Operated and maintained laundry equipment, including washers, dryers
• Managed daily operations of laundry and housekeeping
• Provided safe and reliable transportation services
• Maintained a clean and well-maintained vehicle, conducting regular inspections and addressing any maintenance issues promptly
• Demonstrated excellent knowledge of local routes, efficiently navigating through traffic to ensure timely arrivals at destinations
• Provided companionship and emotional support to young individuals, fostering a positive and nurturing environment
• Managed household tasks including grocery shopping, errands, bill payments, and scheduling appointments
Medical Receptionist/Assistant
Montgomery Podiatry-Huntingdon Valley, PA
September 2023 to August 2025
Completion of paperwork for new patients, Update Paperwork for returning patients
• Created new patient records in electronic health record (EHR) system
• Greeted and checked in patients, ensuring a positive and welcoming experience upon arrival
• Verified patient insurance information and collected co-pays, streamlining the billing process
• Answered phone calls and addressed inquiries or directed them to the appropriate department or staff member
• Maintained patient records by accurately updating personal information, medical history, and treatment plans
Front Desk Dental Receptionist
A-1 Family Dental-Philadelphia, PA
October 2021 to 2023
• Greeted patients with a warm and friendly demeanor, creating a positive first impression
• Answered phone calls and addressed inquiries regarding dental services, insurance coverage, and appointment availability
• Verified insurance information for new patients and updated existing patient records as needed
• Coordinated treatment plans between dentists, hygienists, and patients to ensure seamless care delivery
• Managed patient scheduling, ensuring efficient and organized flow of appointments Office Manager/Supervisor
Arthritis Group-Philadelphia, PA
June 2019 to February 2021
Provided oversight in a Specialist office with 7 providers, 3 RN's, 6 staff members, research dept., and Infusion Suite
Coordination of Interoffice procedures in multi-office practice Payroll reporting and reconciliation of PTO for staff Design and implement new schedule for all staff for Teleworking Training and troubleshooting
Office Scheduling for Physicians, staff, vendors, deliveries, and Hardware installations Reorganization of office due to upper management changes Inventory Management
HIPPA Compliant Medical Records distribution
Medical Office Assistant
The Arthritis Group-Various Locations
November 2012 to June 2019
Front Desk Receptionist
Appointment scheduling
Assemble patient paperwork
Request of records
Data Entry
Authorizations -Radiology, Infusions, Medications
Sole on-site MA at satellite office for 3 practitioners, 1 infusion R.N. for 6 years All appointment scheduling, insurance verification and confirmations Prior Authorizations
Set-up Radiology appointments, Outbound Infusion
Scanning, Faxing, Data Entry
HIPPA Compliant Medical Records Distribution
Faxing of paperwork
Customer Service Representative
Personal Support Medical Suppliers-Philadelphia, PA December 2008 to August 2009
Answer multi line phone system, distribute messages as needed Order Intake, Data Entry
Dispatch Drivers for Medical Equipment Delivery
Verification of Insurance coverage, patient information Prepare co-insurance payment forms for patients
Acquire Authorizations as necessary
Private pay billing
Assemble new patient files
Recorded Delivery and pick up of equipment
Filing
Assist in training of new employees
Education
Medical Office Assistant (Diploma)
Pennco Tech-Bristol-Bristol, PA
April 2006 to September 2006
Skills
• Medical Records
• Navinet
Medent
ICD-10
CPT
HIPAA
• Optical experience
• Medical Coding
• Patient Care
• Office Management
• Sales
• Data Entry
• Anatomy Knowledge
• Medical Scheduling
• Medical Office Experience
• Dental Receptionist
• Medical Receptionist
• Phone Etiquette
• Payroll
• EMR Systems
• Multi-line Phone Systems
• Triage
• Experience Administering Injections
• Medical Terminology
• Insurance Verification
• ICD-9
• Medical Billing
• Supervising Experience
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