Loan Processor Mortgage
Resume:
Hannah J. Sanchez
Rio Rancho, NM *****
**************@*****.***
Objective
To obtain a professional position, one which would allow for education, growth, longevity, and provide a dynamic team environment.
Experience
WAFD BANK - MORTGAGE LOAN PROCESSOR DOC DRAWING SUPERVISOR
APRIL 2021-FEBRUARY 2025
Reviewing loan packages for missing information and potential errors
Reviewing and approving time off/timecards
One on one evaluation discussions with staff
Responsible for manager duties during absence
Reviewing executed documents uploaded in system
Providing communication between Escrow Officers and Title Companies
Responsible for answering staffs questions and providing accurate information
Gathering and checking appraisals, income verification and other documents for completeness and accuracy
Requesting additional information for the underwriter as needed
Monitoring the underwriting process and providing updates to the mortgage officer
Uploading executed documents into system
Producing all the documents needed for the mortgage closing process
Ensuring all deadlines for information submissions, underwriting decisions and closings are met
Responsible for preparing loans in varies states with different rules and regulations (AZ, TX, NM, NV, WA, UT and CA)
WAFD BANK - MORTGAGE LOAN PROCESSOR 2
JULY 2020-APRIL 2021
Checking loan applications for missing information and potential errors
Gathering and checking appraisals, income verification and other documents for completeness and accuracy
Providing communication between Escrow Officers and Title Companies
Requesting additional information for the underwriter as needed
Monitoring the underwriting process and providing updates to the mortgage officer
Uploading executed documents into system
Producing all the documents needed for the mortgage closing process
Ensuring all deadlines for information submissions, underwriting decisions and closings are met
Responsible for preparing loans in varies states with different rules and regulations (AZ, TX, NM, NV, WA, UT and CA)
FIRST CONVENIENCE BANK - SUPERVISOR
2019- JUNE 2020
Manager on Duty when ABM or BM is absent.
Responsible for supervising frontline employees.
Responsible for solving issues in a short period of time without guidance from a higher manager.
Follow the established policies per the bank and the managers direction
Accountable for the personal achievement of monthly new account production as assigned by upper management
Process deposits and pay out funds following bank procedures, to record all transactions accurately and balance each day's operations
Receive cash and checks for deposit, verify amounts, and look for check endorsements
Examine cash carefully to guard against acceptance of counterfeit checks and identification
Enter transactions into computer and issue customer receipts
Sell and prepare money orders, cashiers checks, bank-to-bank wires and saving bonds
Process western union wires and cash advances
Cross-sell bank services and products
Approval limits will be based upon level of authority
Perform other tasks requested by supervisors as they relate to the bank and its functions
Helps with irate customers
Trains new hires
Performs Transactions
Responsible for monetary amounts up to $500,000
Responsible for opening and closing bank
Opening and closing accounts
Balancing and reloading ATMs
Verified Loomis orders
FIRST CONVENIENCE BANK - TELLER
OCTOBER 2018-2019
Performs Transactions
Providing information for Auto Loans and Credit
Follow the established policies per the bank and the supervisor's direction
Accountable for the personal achievement of monthly new account production as assigned by upper management
Process deposits and pay out funds following bank procedures, to record all transactions accurately and balance each day's operations
Receive cash and checks for deposit, verify amounts, and look for check endorsements
Examine cash carefully to guard against acceptance of counterfeit checks and identification
Enter transactions into computer and issue customer receipts
Sell and prepare money orders, cashiers checks, bank-to-bank wires and saving bonds
Process western union wires and cash advances
Cross-sell bank services and products
Approval limits will be based upon level of authority
Perform other tasks requested by supervisors as they relate to the bank and its functions
Opening and closing accounts
DAIRY QUEEN - STORE MANAGER
JANUARY 2015-OCTOBER 2018
Overseas fellow employees performance
Trains new hires
Conducts Team Meetings
Take orders
Clean Lobby and machines
Opens and closes store
Responsible for supply orders and deliveries
Delegating tasks for every employee per shift
SKILLS
10+ years of customer service experience
10+ years of money handling experience
Superior customer service
Excellent communication
Works well with others
Leader
Responsible
Adaptable
Proficient in Microsoft Office
Works well in a fast paced stressful environment
EDUCATION
PIEDRA VISTA HIGH SCHOOL
MAY 2015
FARMINGTON NM, 87402
BRANCH MENTOR TRAINING CERTIFICATE
OCTOBER 2019
FIRST NATIONAL BANK/FIRST CONVENIENCE BANK
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