Call Center Customer Service

Kristen Johnson

***** ********* **

Centreville, VA 20121

Objective

Dedicated and enthusiastic individual with desire to foster a positive and productive environment. Committed to provide excellent service, and have clients' concerns as a priority. Education

Gar-Field High School 1985-1988

Experience

April 1997- August 2022 911 Dispatcher with Fairfax County Police Department

(Retired)

Summary: Worked 25 years as a 911 Dispatcher where the concerns and situations of the citizens of Fairfax County were my priority. I provided excellent customer service while ensuring accuracy.

March 2023- June 2023 Lord of Life Lutheran Church Substitute Teacher August 2023 – October 2023 Fairfax County Public Schools Student Monitor Skills

Positive and Supportive Attitude

Positive Communication Skills

Attention to Accuracy

Multitasking