Customer Service Services

OBJECTIVE

Goal-oriented individual with superb communication skills, seeking a customer service position where I can enhance my skills and experience to strengthen the growth within an organization.

EXPERIENCE

Customer Services, Door Dash; InstaCart; Roadie- Bklyn & New York, NY- June 2021- Present

Picking up and delivering packages.

Doorman/ Conceirge, PBS, 6002 New Utrech Bklyn, NY – Aug 2023- March 2024

Interacted with tenants

Invoiced packages/ handed out packages

Kept a daily log on the Buildinglink program

Construction Laborer, PRC Contracting Inc.- 10610 Union Hall St Jamaica, NY- June 2020-May 2021

Participated in a broad range of construction projects involving, demolition, site maintenance and clean up, materials transport, and general support of all phases of construction.

Assisted and prepared building sites and supported the needs of project managers, supervisors, framers, plumbers, electricians and carpenters throughout all phases of building projects.

Gained valuable experience in building industry operations and processes as a construction worker for a full-service residential developer

Load/unload trucks and haul/hoist materials

May assist with controlling traffic

Assist carpenters and other trades

Recognize unsafe contractor operations and have the ability to address those unsafe conditions immediately

Provide meaningful comments/troubleshooting on drawings and specifications by specified date

Identify potential coordination, quality and safety or environmental issues

SKILLS & ABILITIES

Problem solving

Critical thinking

Leadership

Organization

Teamwork

Communication

Detail oriented

Interpersonal

Patience

Time management

Adaptability

CERTIFICATIONS

OSHA 62

Safety Certified/Flaggers Certificate

Food Handlers Certification (ANSI)

Local 79 Union Member

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