Salesforce Developer Software Development

Sonia Singh

Salesforce Developer

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Results-driven Salesforce Developer with 7+ years of experience developing and maintaining user-centric custom solutions using Apex, Lightning Web Components, and declarative tools. Proven expertise in integrating Salesforce with external systems via APIs, optimizing performance, and ensuring data security and compliance. Experienced in Agile development environments, collaborating with Product and Business stakeholders to translate business needs into technical solutions. Committed to following Salesforce best practices for security, scalability, and maintainability while continuously enhancing platform capabilities to drive innovation.

Proficient in Apex, Visualforce, Lightning Web Components (LWC), and full Software Development Life Cycle (SDLC) practices.

Expertise in designing scalable solutions, gathering requirements, and developing integrations using REST, SOAP, and JSON web services.

Hands-on experience with Salesforce administration, configuration, and customization across Sales Cloud, Service Cloud, Call Center, Chatter, and AppExchange applications.

Developed Lightning Web Components (LWC), utilized static resources, and enhanced Lightning global search using Apex classes and controllers.

Prepared detailed data mapping documents and performed data migration using Apex Data Loader from legacy systems to Salesforce.

Skilled in SOQL and SOSL with strong understanding of Salesforce governor limits and performance best practices.

Adept at cross-functional collaboration to deliver customer-focused solutions, while maintaining strong stakeholder relationships.

Experienced in documentation, application standards enforcement, and leading users through requirement formulation and technical decision-making.

Quick learner with a proactive approach to problem-solving and a positive attitude towards new challenges.

CERTIFICATIONS

Salesforce AI Associate (Jan 2025)

Salesforce AI Specialist (Jan 2025)

Salesforce Certified Platform Developer 1 (Summer '19)

Salesforce Service Cloud Consultant (October '20)

Salesforce Certified Administrator

CORE COMPETENCIES

Salesforce Development: Apex, Visualforce, Lightning Web Components (LWC), SOQL, SOSL, JavaScript

Salesforce Administration: Declarative features, flows, validation rules, security models, governance

Integration: REST/SOAP APIs, middleware, external system integration

Security Implementation: Role hierarchies, profiles, permission sets, sharing rules, field-level security

Development Practices: Code reviews, testing strategies, deployment processes, documentation

Agile Methodology Sprint planning, stakeholder collaboration

Performance Optimization: Troubleshooting, debugging, security vulnerability assessment

Solution Design: Translating business requirements into technical solutions, best practices implementation

PROFESSIONAL EXPERIENCE

Salesforce Developer/Consultant

Abbott Laboratories (June 2022 - Aug 2023)

Developed and maintained user-centric custom solutions using Apex, Lightning Web Components, and declarative tools

Integrated Salesforce with external systems via REST/SOAP APIs and middleware solutions

Collaborated with Product and Business stakeholders to gather requirements and translate business needs into technical solutions

Optimized and troubleshooted performance issues and security vulnerabilities in existing Salesforce applications

Implemented Salesforce security best practices including role hierarchies, profiles, sharing rules, and field-level security

Participated in code reviews, testing, and deployment processes following Agile development methodologies

Created comprehensive technical documentation for users, administrators, and other developers

Maintained system security and compliance with governance limits while delivering scalable solutions

Stayed current with Salesforce releases and features to continuously enhance platform capabilities

Salesforce Consultant

Agilysis Inc. (Sep 2020 - May 2022)

Developed custom Salesforce solutions using both low-code and pro-code approaches based on business requirements

Implemented and maintained Service Cloud solutions with advanced incident management capabilities

Designed and developed custom objects, fields, and record types to support business processes

Integrated Salesforce with third-party applications using REST/SOAP APIs and middleware tools

Participated in Agile development cycles including sprint planning, daily stand-ups, and retrospectives

Executed performance optimization techniques to improve system response times and user experience

Managed user roles, profiles, and permission sets to maintain data integrity and security

Developed and executed test plans for new functionality ensuring quality and adherence to internal policies

Created technical documentation for all custom development and configurations Salesforce Developer

HCL Technology (Aug 2018 - Aug 2019)

Led Salesforce Classic to Lightning migration developing custom Lightning Web Components

Developed custom Apex code, test classes, and Visualforce pages following best practices

Created process automation solutions using Flow Builder and workflow rules

Implemented continuous integration/continuous delivery (CI/CD) processes using Git

Optimized system performance through code review, debugging, and implementation of best practices

Maintained data integrity and security by implementing appropriate sharing rules and field-level security

Collaborated closely with business stakeholders in an Agile environment to meet project requirements

Provided technical documentation for all custom development to support knowledge transfer

Conducted testing to ensure solutions met security, scalability, and maintainability standards

Salesforce Developer/Admin (Apr-2017 to Aug-2018)

Optimize IT Systems, Mumbai, India

Spearheaded the development of a Lead Management System integrated with JSON APIs and Google Geo-Location APIs.

Collaborated with stakeholders to design and implement business processes and interactive dashboards.

Salesforce Developer

360 Degree Cloud Pvt Ltd (May 2015 - Mar 2017)

Built and maintained integrated applications using Apex, Visualforce, and REST APIs

Developed custom objects, automated processes, and validation rules to support business requirements

Created and maintained test classes achieving over 85% code coverage for all custom development

Integrated Salesforce with external systems while maintaining data integrity and security

Participated in Agile development cycles and collaborated with cross-functional teams

Implemented security measures including sharing rules, profiles, and permission sets

Created technical documentation for users, administrators, and other developers

Stayed current with Salesforce releases and best practices to enhance platform capabilities

Salesforce Developer

Conam Technology, Gurgaon, India (Dec 2014 – Apr 2015)

Developed custom Visualforce pages and Lightning components using JavaScript, HTML, and CSS

Created custom reporting tools including visualizations based on business metrics

Implemented coding best practices to ensure optimal system performance and security

Participated in system monitoring and troubleshooting performance issues

Collaborated with cross-functional teams to deliver solutions meeting business requirements

Maintained documentation for custom development and configurations EDUCATION

Master of Computer Applications (MCA), SRM University (2014)

Bachelor of Computer Applications (BCA), Agra University (2011)

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