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Resume:
Crystal Wildstar
Fresno, CA
************@****.***
Dear to whom it may concern,
I am excited to apply for the current open position with your company. With extensive experience in customer service, remote work, and event coordination, I am confident in my ability to contribute to your team and deliver outstanding results. My background in managing my own holistic wellness business, wine service, and client relations has allowed me to develop exceptional interpersonal skills, a strong work ethic, and the ability to connect with customers on a meaningful level. In my current role as a Holistic Healthcare Practitioner and Small Business Owner, I have successfully managed remote client services, hosted virtual and in-person workshops, and organized community events that foster well-being. Additionally, my experience in the wine industry with King Frosch Wines, Luc Belaire wines and Ficklin Vineyards has strengthened my ability to provide exceptional customer service, promote products, and manage event coordination—skills that align well with the needs of your company. Some highlights of my experience include:
Customer Service Excellence: Over a decade of experience in guest relations, sales, and customer support, both remotely and in person.
Event Management & Coordination: Successfully organized and hosted themed wine-tasting events, wellness retreats, and community workshops.
Remote Work & Digital Skills: Expertise in virtual client engagement, online sales, and social media marketing.
Product Promotion & Sales: Proactively increased revenue by recommending and promoting products tailored to customer preferences.
I am eager to bring my enthusiasm, adaptability, and dedication to your company and look forward to the opportunity to contribute to your team. I welcome the chance to discuss how my skills and experience align with your company's vision. Thank you for your time and consideration.
Professional Summary
Dedicated professional with extensive experience in customer service, remote work, and holistic wellness. Adept at providing exceptional guest experiences, managing sales, and organizing special events. Strong background in holistic healthcare, wine service, childcare, and administrative support. Skilled in digital tools, event planning, and client relations.
Work Experience
Holistic Healthcare Practitioner & Small Business Owner (Remote & On Site)
Crystals Healing Arts Jan 2021 – Present
Provided intuitive counseling services to clients remotely.
Hosted virtual and in-person workshops focused on spiritual, emotional and mental health.
Organized and led community events such as "Wine and Readings" Paint & Sips and Spiritual Wellness Retreats.
Managed online sales and customer inquiries for handmade jewelry and wellness products.
Handled digital marketing, social media engagement, and e-commerce platforms.
Winery Worker & Customer Service Representative (Remote & On-Site)
King Frosch Wines March 2022 – Present
Delivered exceptional customer service in fast-paced winery environments.
Processed orders, billing, and special promotions, ensuring accurate transactions.
Promoted wines and events, increasing sales and customer engagement.
Hosted themed private wine-tasting parties and attended industry events in California and Las Vegas.
Managed remote customer inquiries
Brand Ambassador (Wine & Rum Sales)
Ev0lver Inc. February 2024- Present
Interacted with customers to gather feedback and promote brand awareness.
Provided excellent customer service during in-store promotions, resolving issues quickly and professionally.
Delivered a positive customer experience throughout the sales process.
Shared feedback and ideas with management to improve sales strategies and processes.
Winery Associate & Guest Experience Specialist
Ficklin Vineyards March 2023 – March 2024
Greeted guests and provided personalized wine recommendations.
Managed tasting room service, including food and beverage preparation.
Educated guests on varietal characteristics and tasting notes.
Assisted with wine production processes, including wine bottling and packaging.
Dental Sales & Customer Service Representative
Yorktown Dentistry September 2003 – October 2014
Scheduled and coordinated patient appointments.
Provided customer service and treatment planning assistance.
Processed billing, payments, and insurance claims.
Educated patients on oral hygiene and post-treatment care.
Professional Nanny & Childcare Provider
September 2018 – April 2019
Provided personalized childcare and development activities.
Conducted virtual and in-person meetings with parents for progress updates.
Organized engaging, age-appropriate activities for children.
Preschool Teacher
Maplebear Academy September 2017 – July 2018
Designed and implemented creative lesson plans for early childhood education.
Fostered social, cognitive, and physical development in young children.
Communicated with parents about student progress and classroom activities.
Childcare Teacher
Cottonwood Church October 2006 – February 2011
Provided nurturing care and educational activities for children.
Ensured a safe and engaging environment for early childhood development.
Education
University of Metaphysical Sciences (July 2023 – Present)
Bachelor of Metaphysical Science (In Progress)
Norwalk La Mirada Adult School (June 2019)
Preschool Teacher Early Education (AECE)
Fullerton College (Feb 2018)
Completed coursework toward B.A. in Child Development
Luna Holistics (Sept 2016)
Reflexology/Metaphysics
Orange Coast College (Feb 2011)
Completed coursework toward B.A. in General Psychology
Certifications
Certified by the Association of American Drugless Practitioners Board
Reflexology Certification
15 Units in Child Development (CA State Dept. of Social Services)
CPR Certification
RBS Certificate
Skills
Remote Customer Service & Virtual Assistance
Guest Relations & Event Coordination
Sales & Product Promotion
Digital Marketing & Social Media Management
POS Operation & Billing Processing
Beverage Preparation & Wine Service
Special Events Hosting
Proficiency in PowerPoint, Excel, & Digital Design Software
Strong Verbal & Written Communication
~References are Available Upon Request~
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