Management
Resume:
Monica Lukens
Tulare, CA *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Manager of Operations/Assistant to GM/ Payroll/HR Specialist AAA QUALITY SERVICES-Farmersville, CA
May 2021 to Present
Manage the daily operations of corporations, provide professional support to GM, Payroll, HR and the Safety Compliance Managers. I hold the responsibility of making sure all management staff comply with their management responsibilities to ensure they operate appropriately. I maintain the hours worked, commission, taxes, insurance, and employees identification numbers from time sheet and or other records per employee. Prepare computer input forms, data entry, post payroll records. Review wages computed and correct errors to ensure accuracy of payroll. Compile periodic reports of earnings, taxes and deductions. Maintain records of sick/ vacation pay and non-taxable wages. Prepare paychecks and distribute to corresponding departments. Maintain a cordial communication with customers, supervisors and all persons with the work environment. Assist in recruiting, selecting, interviewing, and onboarding process. Maintain historical HR records; up keep on past and present employees. Provided departments of employee attendance for evaluation periods. Assist in workers compensation. Monitor/recorded facility inspections, safety incidents/injury and follow-up on all investigations. PCA Personal Care Assistant
In Home Support Services (IHSS)-Tulare, CA
2019 to Present
I have been caring for an elder with down syndrome and mental illness for almost 25 yrs, in 2019 I started getting paid for the care provided. Now I care for him every day as I am his guardian and he lives in my home. I provide all his day to day life care needs, including but not limited to medication regimen, showering, dressing, bathroom assistance, feeding, cleaning and transportation to Dr appointments. Office Manager
AAA QUALITY SERVICES-Farmersville, CA
August 2016 to Present
Office Manager, Scheduling Coordinator for Fire Technicians, Customer Support, inventory management, sales, account's receivable. Review, analyze and prepare reports, records and directives for Administration management. Give work directions, resolves problems, prepare schedules, and set deadlines to ensure timely completion of work. Review costs and evaluate current procedures and practices to maintain and enhance profitable operations and improve efficiency. Florist/Cashier
Sequoia Plaza Flower's & More-Visalia, CA
April 2013 to Present
Weekend Florist & Customer Service Representative
Education
None in Child Psychologist
University of Phoenix-Central Valley Campus-Visalia, CA September 2006 to February 2007
High school or equivalent in General Studies
Mt. Whitney High School-Visalia, CA
August 1996 to June 2000
Graduated from T-COVE CNA certification program during my senior year of high school. Skills
• Organizational skills
• Microsoft Office (10+ years)
• Microsoft Word
• Office Management (5 years)
• Floral Design (7 years)
• Communication skills
• Accounts Receivable
• Accounts Payable
• Scheduling (10+ years)
• Accounting (5 years)
• Customer service
• Data Entry (10+ years)
• Event Planning
• Outlook (5 years)
• Microsoft Excel (10+ years)
• Payroll
• Receptionist (10+ years)
• Personal Assistant Experience (10+ years)
• QuickBooks (3 years)
• Sales
• Billing (5 years)
• Microsoft Excel
• Typing (10+ years)
Certifications and Licenses
Driver's License
Additional Information
Any additional work history and or experience can be provided upon request.
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