Data Entry, Quality Assurance, Privacy Compliance
Resume:
C O N T A C T
************@*****.***
**** ****** ***** *** ********,
MT
SKYVIEW HIGH SCHOOL
MONTANA STATE UNIVERSITY -
BILLINGS
E D U C A T I O N
S K I L L S
Customer/Patient Satisfaction
Teamwork
Time Management
Effective Communication
Critical Thinking
Maintain Confidentiality
Quality Assurance
Medical Terminology Knowledge
Girl Scouts of MT & WY Troop Leader:
2010 - present
Little Free Library Book Distributor:
2015 - present
V O L U N T E E R I N G
P R O F I L E S U MMARY
Data Entry Specialist with 11+ years of Epic EMR experience and strong medical terminology knowledge, focused on streamlining the patient experience. Also with an expanding skill set in private investigation and relational databases.
WORK E X P E R I E N C E
Intermountain Health - Cardiology 2020 - PRESENT
PSR - Patient Service Representative
The Akeelie Group LLC 2019 - 2020
Contract Analyst/Investigator
Intermountain Health St. Vincent Regional 2013 - 2020 Hospital
Certified Sterile Processing Technician
Led development and implementation of an improved patient access process by collaborating with providers and management to expand scheduling capacity, reducing new patient wait times by over two months.
Successfully reduced internal referral errors with one-on-one provider education.
Assisted in accurately updating the company’s private investigation and relational databases in record time during my contract.
Performed research on a target using publicly available information and wrote comprehensive reports based on analyzed data sets to assist in client decision-making.
Foster strong communication and collaboration across team members and departments to ensure workflow efficiency. Manage tasks with varying urgency, prioritizing from immediate needs to end-of-day deadlines.
Conduct research on instruments, equipment, and procedures to support departmental education and continuous improvement. CHRISTINE ROCKNE
Patient Service Representative
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