Administrative Assistant Customer Service
Resume:
CINDY
BELTRAN
*************@*****.***
Burbank, CA 91505
Motivated Administrative Assistant seeking work with over 30 years of experience offering office support in commercial real-estate and public entry industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
PROFESSIONAL SUMMARY
Banner Bank - Administrative Assistant
Santa Monica, CA • 10/2012 - 12/2023
City Of Glendale - Office Services Specialist II
Glendale, CA • 03/2001 - 02/2012
21st Century Insurance - Administrative Assistant/Senior Word Processor Woodland Hills, CA • 03/1989 - 02/2001
WORK HISTORY
Handled confidential documents in an organized manner according to established protocol.
•
Preserved filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
•
Maintained office supply inventory by checking stock to determine inventory level, placing and expediting orders.
•
Processed the initial set-up of potential loans for multi-family. Which includes; credit reports and background checks using LexisNexis program.
•
• Utilized Coupa system for generating invoices.
Assistant to the Director of Libraries and the Children's Department Administrator.
•
Primary responsibilities include operating the Interlibrary Loan (ILL) Department. Conducting searches for books online and acquiring them for affiliated libraries. Customer service and processed library books for patrons.
•
Prepared permission documentation for the televised production of "Tree House Tales" on the city's channel, GTV6.
•
• Provided assistance in opening of a new library branch. Performed a variety of administrative and clerical duties necessary to run the division efficiently.
•
• Prepared performance evaluations for approximately 10 employees. Produced proper documentation for complaints including corporate and Department of Insurance disputes.
•
Completed routine dictation assignments using Word Processing software. Which included; form letters, original letters and memorandums.
•
SKILLS
• Organization
• Data Entry
• Communication
• Problem Solving
• Customer Service
• Detail Oriented
• Active Listening
• Flexible
• Team Work
Glendale High School
Glendale, CA • 06/1978
High School Diploma
EDUCATION
Contact this candidate