Administrative Assistant Front Desk
Resume:
Tamica Popo
Desk Clerk - Best Western Hotels & Resorts/Gold Country Inn
Orangevale, CA 95662
*********@*****.***
To obtain a position that will enable me to use my strong communication, clerical and computer literacy skills.
Authorized to work in the US for any employer
Work Experience
Front Desk Manager/Administrative Assistant
Best Western Hotels & Resorts/Gold Country Inn
May 2018 to Present
• Greet, register, and assign rooms to guests of hotels or motels.
• Front desk training of new employees
• Contact housekeeping or maintenance staff when guests report problems.
• Issue room keys and escort instructions to bellhops.
• Make and confirm reservations.
• Verify customers' credit and establish how the customer will pay for the accommodation.
• Resolve guest issues such as overcharges, refunds, discounts.
• Order front desk/housekeeping/kitchen supplies
• Make weekly schedules for all departments FD, HSKP, Maint.
• Accounts payable
• Complete all BW required reports Best Cheque's, BW points rewards, Fx & Fx2 redemptions
• Credit Card charge backs
• Housekeeping MPCR daily reports
Administrative Assistant
Government of the Virgin Islands
November 2016 to October 2017
* Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
* Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
* Maintain scheduling and event calendars.
* Schedule and confirm appointments for clients, customers, or supervisors
*Record minutes for all board meeting
*Assist with intake and processing of Financial Aid applications
*Assist with intake of Professional Staff license applications Administrative Assistant P/T
Penntium Electronic & Tech
August 2013 to June 2017
* Create, maintain, and enter information into databases.
* Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
* Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
* Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
* Maintain scheduling and event calendars.
* Schedule and confirm appointments for clients, customers, or supervisors. Office Manager
Voltage Electric Inc
February 2013 to July 2013
* Prepare and review operational reports and schedules to ensure accuracy and efficiency
* Set goals and deadlines for the company
* Plan, administer and control budgets for contracts, equipment and supplies
* Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
* Oversee construction projects to improve efficiency Education
High school in Academic
St. Croix Educational Compex High School - Christiansted, VI August 2001 to June 2005
Skills
• EXCEL (10+ years)
• MICROSOFT EXCEL (10+ years)
• MICROSOFT POWERPOINT (10+ years)
• MICROSOFT VISUAL BASIC (10+ years)
• MICROSOFT WORD (10+ years)
• Computer Literacy
• Databases
• Microsoft Outlook
• QuickBooks
• Accounting
• Clerical experience
• Organizational skills
• Calendar management
• Communication skills
• Customer service
• Computer skills
• Windows
• Typing
• Word processing
• Medical office experience
• Accounts payable
• Account reconciliation
• Office experience
• Front desk
• Filing
• Phone etiquette
• Cash handling
• GAAP
• Accounts receivable
• 10 key typing
Certifications and Licenses
Driver's License
Additional Information
4. Organizational Skills
5. Communication Skills
June 2005 St. Croix Educational Complex. V.I.
* High School Diploma
Skills
In depth knowledge of:
* Microsoft word
* Microsoft Excel
* Microsoft PowerPoint
* Microsoft Visual Basic
Contact this candidate