Myrna Shaw
Stone Mountain Ga **083
*************@*****.***
**OBJECTIVE
*Seeking a position as a sales representative or Customer Service Representative.
**SUMMARY OF QUALIFICATIONS
*Fourteen Years successful experience in selling online sales
*Sixteen years successful experience in direct sales of all Natural stones, porcelain, Glass and
Mosaic Tiles
*Extensive and Practical hands-on experience as showroom sales person.
*Motivated and Enthusiastic about developing good relations with clients.
*Effective working alone or as a cooperative team member.
*Proficient with a range of presentations and displays.
*Professional in appearance and presentation.
**RELEVANT SKILLS
*Handled face to face contacts with new and established customers
*Made cold calls and follow up visits to retail establishments
*Handled all aspects of order taking and processing
*Promoted products at locale trade shows
**EMPLOYMENT HISTORY
January 2011 - Present. Online Sales. eBay and Poshmark
*Online Business
October 2004 - July 15th 2010. Design consultant. Walker & Zanger
*Work extensively with Designers, contractors, builders, architectural reps as well as
* Homeowners in selections of all hard surface needs for new or remodeled homes
* Handled a large volume of inbound calls
December 2001 - 2003. Showroom sales Rep. Tile & Marble Collection
* Worked with designers, contractors and landscapers etc in the selections of all hard
Surface needs etc.
*Handled a large volume of inbound calls
January 2001 - December 2001. Customer service Rep. Drama Marble Co.
* Increased sales by making cold calls
* All Customer Service related projects
January 2000 - December 2000. Showroom Sales Rep. Atlanta Tile Supply
* Showroom sales Rep
* Increased sales by personally assisting customers in all hard surface needs for new
Or remodeled homes
April 1997 - November 1999. Customer Service Rep. utilities Protection center
*Handled a large volume of inbound calls
*Managed several problem cases at once
January 1994 - December 1996. Showroom Sales Rep Ceramic Tile International
* Assisted showroom sales manager in all showroom duties
*Assisted in training of all new employees
* Assisted Residential clients with selections of flooring needs
*Worked extensively with Builders and Contractors
**Education
*Dekalb Technical Institute. Real Estate. 1995
*R.M.Bailey High School Nassau Bahamas. 1980-1983