Data Entry High School

Joannabelle C. Moreno

**** * ******** **. 602-***-****

Phoenix, AZ 85050 ***********@*****.***

SUMMARY

Reliable, quick study & adaptability to enviornments provides ability to work independently with little to no supervision. Utilized staffing agencies model early on to gain and hone skills in various industries. The experience in different industries provided adability in any work enviornment and how to engage with different personalities. This tactic broarden various universal software and program knowledge used in all industries.

After developing a strong sense in administrative and customer services roles, aquired Life & Health license with Department of Insruance in 2012 to support the role which proved to have the best career movement. Have maintained active license with the DOI to support the role as a Group Beneftis Consultant. EDUCATION / CERTIFICATIONS

6/1996 Mills High School Millbrae, CA

Thunderbolt Paper Editor & Writer, control in advertisement, layout, and layout editing. Paper achieved “Best of the Year” award and continually had individuals recognized for their work.

Emphasized on Biological science with Physics and Trigonometry education as well. Awarded “Collaborative Certificate” from Mathematics division.

Part of FAA - (Filipino American Association): Helped to organized specific events and meetings.

Featured in “Who’s Who in America” 1993 – 1995 high school acedemics

Active in Church functions. Also helped organized major events specifically for the youth group. 4/2012 Arizona DOI License: 16609038 AZ

Life/Health Insurance License

PROGRAM EXPERIENCE

MS Office Suite; Word, Excel, Power Point, Publisher, Outlook. Windows, JD Edwards, Goldmine, Summit, SMART, KIVA, Tidemark, Intel LANDesk, POS Manager, Publisher, Adobe Acrobrat, Photoshop, Illustrator, etc. Excellent skills in learning new programs.

EMPLOYMENT HISTORY

1/16 – Curr The Rees Group, AZ LLC Phoenix, AZ

Group Benefits Consultant

Review and analyze employers need to develop a benefits program for staff. Create, present marketing results to clients, develop employer specific communication pieces, and maintain compliance for all groups. Manage office administrative task; AP/AR, develop and manage client records, create marketing/advertising pieces. Provide employee level support regarding claims, billing, service or technical support for those who have technology in place. 4/12 – 1/16 Agrandar Associates Phoenix, AZ

Executive Assistant

Office Manager and aide to a financial advisor processing clients investment applications. Responsible for daily business operations, including managing office bills, supplies, payroll, and customer support. 4/12 – 9/13 American Income Life Phoenix, AZ

Managing General Agent

Captive certified traveling field trainer and manager, providing supplemental coverage for specified members within a publicly traded private company.

8/11 – 04/12 Commercial Staffing Phoenix, AZ

Shamrock Foods : Analyst/Assistant Buyer

Report distribution, AP review, Sales support utilizing cisco report generation & Adage data management programs. Constant communication between sales & vendor relations to retrieve pertenant data related to orders. 7/09 – 4/12 Independent Contractor AZ, CA

Utlitze Excel, word & internet to manage all client needs related to planning events & ordering products. Book keeping, inventory, sales, marketing, customer service etc. 3/07 – 9/09 CBIZ Benefits & Insurance Phoenix, AZ

Account Service Rep

Provide support for Sales & Service teams, task included but not limited to all clerical task, marketing planning & meeting cooridinator. Created own marketing & sales presentations using publisher, powerpoint, excel & word. Maintained coorespondance with clients & staff & managed staff calendars through Outlook. 9/06 – 3/07 Accurate Placement Phoenix, AZ

City Of Phoenix : Engineering Tech – Development Services Dept. Research, re-open/close cases in regards to Permit Violations per city code utilizing government issued system 11/05 – 11/06 Walmart Goodyear, AZ

FT Sales Associate – Electronics Department

Customer Service, POS, & set up module including support for managerment overnight. 7/04 – 8/05 Southwest Mobile Storage Phoenix, Az

Executive Assistant – Executive Support

Managed CEO’s calendar & daily tasks. Reception, office support; Customer Service, A/P & A/R assistance, & dispatch. Control in outgoing and incoming shipments. 2/01 - 11/03 NetworkD Coporation Newport Beach, CA Executive / Marketing Assistant – Executive Support Managed executive (CEO & VP) calendars, fulfilled any executive administrative task to keep office operational. Coordinated national & international travel for all employees, purchased & tracked inventory & shipping of all products through preferred vendor relationships. Reception, gatekeeper, telemarketer/lead generator for sales. Nationally provide PR/market products through planned events, workshops, and training classes with contracted vendors. Assisted HR to interview, hire, manage and train temporary staff needed for events. Utilize powerpoint & MS office tools to maintain daily functions & Goldmine for customer tracking 12/99 – 11/03 Belladonna Special Events Canoga Park, CA Personal Assistant – Executive Support (PT)

Helped manage & coordinate events for businesses & elite class of Los Angeles in the evenings and on weekends. Assisted with décor, serving, managing on-site staff and supported client relations in absence of CEO. 1/98 – 2/01 Interim Job Placement Irvine, CA

Receptionist/ Customer Service/ Data Entry Jan 1998 – April 1999 Roles in real estate office, call center prevention/claims, telemarketing, HR support services, mortgage and FASFA processing. Offered permanent employment from Greater Newport Physicians, Shopping.com, & NTC. Accepted roles in placement with the following after staffing contract ended. The Princeton Review : Administrative Assistant April 1999 – Mar 2000 Clerical task, customer service via mail, email or phone, special projects for executives using MS office tools to implement daily functions, transfer information from excel to word. Private Health Care Systems : Customer Service April 2000 – Feb 2001 Answered inbound member calls with regards to insurance plans and medical providers in their area.

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