Patient Care Customer Service

Chloe Ovide

Phone: 646-***-**** Email: ********@*****.***

Skills

• Excellent communication and teamwork

• Strong organizational and multitasking abilities

• Proficient in Microsoft Office (Word, Excel, PowerPoint)

• Basic medical terminology and patient care skills

• Experience with patient advocacy and hospital operations Experience

Sweets Night Club Bartender

October 2024, Queens, NY

• Provided exceptional service in a fast-paced nightlife environment.

• Handled high-volume orders and maintained accurate transactions.

• Ensured cleanliness and compliance with food safety and alcohol regulations. Ancore Night Club Bottle Service Girl

November 2024 – April 2025, Charlotte, NC

• Delivered premium bottle service to VIP guests in a high-volume nightlife setting.

• Maintained an upbeat and professional demeanor while handling large party sections.

• Ensured guest satisfaction through excellent service and attention to detail. Mount Sinai Hospital Volunteer

May 2024 – June 2024, Brooklyn, NY

• Assisted emergency department staff with patient check-in and navigation.

• Ensured treatment rooms were clean, stocked, and ready for patient care.

• Provided comfort and non-medical support to patients and families during hospital stays. New York City Health + Hospitals/Bellevue Volunteer June 2023 – August 2023, Manhattan, NY

• Provided comfort and companionship to patients, engaging them in conversations and activities.

• Assisted in administrative tasks such as filing, phone handling, and escorting patients.

• Supported hospital staff by organizing medical supplies and ensuring efficient workflow. Flatbush Development Corporation Staff Leader

July 2022 – 2023, Brooklyn, NY

• Led community initiatives and events to improve public health awareness.

• Developed leadership and communication skills while engaging with diverse populations.

• Assisted in organizing youth development programs focusing on education and wellness. Target On-Demand Team Member (Cashier & General Merchandiser) April 2022 – December 2023, Brooklyn, NY

• Provided excellent customer service and assisted guests in product selection.

• Maintained organization and efficiency in high-paced retail operations.

• Developed teamwork, adaptability, and leadership skills. North Carolina A&T State University – Brown Hall Mail Center Community Service Assistant

August 2024 – December 2024, Greensboro, NC

• Performed community service hours assisting with mail sorting, delivery, and distribution for students and staff.

• Maintained organization of mailroom supplies and ensured timely processing of packages.

• Developed time management and customer service skills in a university administrative setting. Education

Emory University

Bachelor of Science in Nursing (BSN) Fall 2025 – Present, Atlanta, GA

• Enrolled in the Nell Hodgson Woodruff School of Nursing North Carolina Agricultural and Technical State University Bachelor of Science in Nursing (BSN) January 2024 – May 2025, Greensboro, NC

• GPA: 3.5 (Dean’s List Honors)

• Member of The National Society of Leadership and Success (Presidential Member) CUNY New York City College of Technology

Non-degree Student August 2023 – December 2023, Brooklyn, NY Medgar Evers College

Summer Credits (Non-degree) June 2024 – July 2024, Brooklyn, NY Kingsborough Community College

High School Dual Enrollment September 2021 – May 2022, Brooklyn, NY Certifications

• CPR Certification (Valid)

Leadership & Extracurricular Activities

• Uptop Aggies Organization – Northeastern student network, mentoring high school students, and organizing community service events

• Aggies Abroad Organization – Actively preparing for international study opportunities, researching scholarships and cultural exchange programs

• Her Campus Organization – Women’s empowerment group focusing on leadership development and community engagement

Awards

• Chancellor’s List Honors, Spring 2024 (GPA: 3.8)

• National Honor Society (NHS)

• AP Scholar Award (High School 2023)

• Volunteer Recognition Certificate from Flatbush Department of Communities

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