Scrum Master Project Manager

Thomas M. Weinberger

312-***-**** ***@*************.*** Chicago, IL Metro Area

https://www.linkedin.com/in/tomweinberger/

Enterprise Change Management Leader and Coach

Enterprise Change Management Project / Program Management Enterprise Transformations

Professional Profile

Accomplished change agent and trusted advisor with firsthand experience defining and driving Enterprise Agile and Digital business practices. Proven record as the pathfinder - steering and delivering major projects, enterprise-level transformations, and innovative solutions for time-critical global initiatives for industry-leading organizations. Thrives in high-volume environments with the ability to navigate ever-changing business needs, elevate operations, and continuously drive process improvements.

Ability to lead, mentor, and coach diverse agile teams and programs, and ensure an elevated level of performance standards while simultaneously enhancing operations focused on business solutions and engagement.

Recognized for expertise across Global Program and Project Management, Business Process Modeling & Re-Engineering, IT Innovation & Strategy, Scaled Agile Framework (SAFe), Disciplined Agile Delivery (DAD), SCRUM, LeSS, NEXUS, Digital and Agile Business Transformation, and Agile Best Practices.

Experience complemented by PMI-PMP, SAFe Practice Consultant (SPC), ICAgile Coaching, Lean Six Sigma Green Belt, and Lean certifications. Certified Pega Professional Business Architect, ProSci – ADKAR Certified, Experience with Kotter Change Methods

Adept at cultivating partnerships and building trusted relationships across global public and non-governmental business sectors within industry-leading organizations in Information Technology, Big 4 Consulting, Insurance, Food & Beverage, Retail, Oil & Gas, and Accounting & Finance, among others.

Areas of Expertise

Public Trust Clearance – MBI Active Through 12/2027

Veteran – U.S. Army – Honorable Discharge

Tools – JIRA, Version One, Rally, Trello, Mural, IBM BlueWorks Live, IBM Life Cycle Management (LMS) Suite (RTC, RQM, DNG), Pega Platform, Planview, Microsoft Project, Microsoft Office (Word, Excel, PowerPoint, Access, Teams, OneNote)

Methodologies – Safe (6.X), Scrum, Kanban, Disciplined Agile Delivery (Dad), Unified Modelling Language (UML), Business Process Modelling Language (BPMN), Kotter Change Methodology, Prosci Change Management Practices (ADKAR)

Education, Professional Development, and Certifications

Digital Disruption: Digital Transformation Strategies Cambridge Judge School of Business

College of Automation Phillips College – Associate's Degree – Computer Science

DePaul University Computer Science Degree Program

ProSci-ADKAR Certified Change Management Professional ProSci, Inc

Certified Agile Coach ICAgile ACC

Certified SAFe Program Consultant (SPC 6.X) Scaled Agile Institute

Disciplined Agile Professional (DAD) Yellow Belt IBM

Certified Scrum Master (CSM) Scrum Alliance

Certified UML OCUP – Fundamentals Object Management Group

Certified Pega Professional – Business Analyst Pega, Incorporated

Key Competencies - Agile/Digital Transformation Lead, Organizational Change Management, Process Methodologist, Agile Coaching, Process Methodologist, Vision / Mission Development, Role Map[ping, Training Development, Strategy, Training, Training, Project / Program Implementation, Vision / Mission / OKR / KPI Development, Organizational Design, Agile Methodology Development, Stakeholder Management, Agile Tools Implementation, Sales, Marketing, General Management, Entrepreneurship

Work HISTORY

KFORCE, INC. (Consulting ) April 2024 to February 2025

Project Manager/ Scrum Master- IRS

Pega Project Manager for Fraud Protection on a Booz Allen program related to the Clean Energy Act. Manage staff to deliver fraud protection apps within the context of existing Pega Apps that handle adjudication of tax forms, providing staffing, direction, and delivered as Scrum Master for day-to-day tasks. We focus on delivering apps to prevent fraud related to Clean Energy Vehicle Tax Credits. Mentor and coach a brand-new team on adopting Agile techniques, JIRA, and SCRUM.

Applied ProSci techniques to align the new team to Agile Scrum and Design Thinking processes.

Pega Systems, Inc. (Commercial Software) July 2019 to April 2024

Project Manager / Scrum Master for Agile Business Coach and Change Management Professional

Hands-on Agile Business Coach, Change Manager and Scum Master on multiple projects driven by Pega. Leading the Agile practice as a subject matter expert to manage the emerging Agile practice for global industry-leading partners. Direct oversight of large-scale projects utilizing Agile Scaling while cross-collaborating with a diverse project staff to enable a blend of Pega and Scaled Agile practices to deliver work.

Notable Contributions:

Engaged since December 2020 with the Internal Revenue Service as a Lead Coach and Mentor for their Lean-Agile Center of Excellence to support their Scaled Agile Framework adoption. I provide SAFe coaching, mentoring, and training for executives, Program Management, and Technical Staff on SAFe concepts and practices, and set direction and goals for the IRS adoption. SAFe trainer for a full spectrum of SAFe classes.

oThis included working with two Agile Release Trains (approximately 16 Teams) and SCRUM Teams (almost exclusively made of contractors), aligning through training and coaching to achieve a continuous delivery pipeline for the enterprise.

oApplying ProSci techniques for achieving change and transformation in the executive ranks to adopt SAFe and Pega procedures

oTraining and coaching several rounds of executives each year (rotating managers)

oResponding to TIGTA Audits regarding SAFe adoption

oProducing metrics for each PI Plan to ensure we are getting maximum throughput from the teams

oAligning with the key Objectives and Key Performance Indicators to convince Executive Management we were on track

Scrum Master / Project Delivery Lead for 15 months at a large Pega implementation at CENTENE, a $115B insurance Company, utilizing on and offshore teams. Replacing 12 apps with one combined app focused on replacement and modernization for 13,000 customer service reps.

Coach and trainer for global efforts to adopt Scaled Agile Practices, delivering Scaled Agile classes to Pega Staff

Drive thought leadership as a key contributor to the Pega Express methodology team regarding Scaled Agile practices. Recognized for Subject Matter Expertise while collaborating on Pega delivery projects, contributing to their overall success.

Utilize leading Agile techniques, modeling, and in-depth knowledge to define content and structure for customized client business processes and methodologies.

TEKsystems Global Services ( Consulting ) May 2016 to June 2019

Project Team Lead and Agile Solutions Architect & Practice Architect, Agile Transformation Services Group

Served as a trusted thought leader managing the emerging Agile practice for public and private industry-recognized clients. Actively managed a dual role as a Practice Architect, utilizing expertise to transform organizations at the Team, Program, Portfolio, and Enterprise level; and as a Solution Architect, defining the Agile problem and solution space for clients. Partnered with a collaborative sales staff managing the agile practice services sales effort while contributing to presentations, pricing, staffing, SOWs, proposals, and relationship building with potential clients.

Notable Contributions:

Pre-Sales May 2016 – December 2017

Generated $6M in consulting sales for the Agile Transformation Team as a pre-sales consultant.

TEK/CURASCRIPT SD January 2018 - May 2019

Practice Architect / Team Lead leading the company's transformation through an Essential SAFe conversion. Train and coach teams at the Team, Program, and Portfolio levels. Organize a Governance group to implement Agile changes company-wide.

Directly organized and improved key clients’ Agile practices through SCRUM and KANBAN implementations such as Practice Architect, acting Team Coach, and Agile Transformation Lead. Completed enterprise Agile Transformation to SAFe for a 17B specialty pharmaceuticals firm.

We conducted a comprehensive enterprise-level transformation.

oWe began by enlisting the executive management team on a guidance committee for the SAFe adoption. Training them in SAFe principles, establishing a vision and operations plan (OKRs and KPIs) for implementation, and aligning their work to achieve conversion within a year.

oWe worked with each department head to identify how the vision impacted their area, then set training and coaching schedules and objectives tailored to each area. This included Accounting, marketing, sales, logistics, and Information Technology.

oStarting small and achieving quick hit successes in several key areas gained the confidence of the executive team and their support.

oThe conversion was accomplished in approximately 15 months based on Kotter's Principles for Change Management.

TEK/ Bimbo Bakeries USA (BBU) May - August 2018

Practice Architect acting as Team coach and Agile Transformation Lead to help BBU organize and improve their Agile practices through SCRUM and KANBAN implementations

Internal Management Role at TEKsystems May 2016 to June 2019

Worked as a Practice Architect and delivered client-facing training, mentoring, coaching, and other services as required. Participate in expanding the intellectual property available as templates, training materials, tools, customization, and metrics capabilities as needed for the role.

Successfully built a diverse high-performance team supporting ongoing group hiring and management.

Expanded intellectual property through a comprehensive portfolio of materials, such as templates, training materials, tools, customization, and metrics capabilities that are still utilized today.

Blue Agility ( Consulting ) August 2014 to June 2016

Project Lead, Senior Agile Coach & Enterprise Transformation Mentor

Collaborated with Enterprise PMO to deliver agile practices and scaling methods while concurrently steering the direction of the Enterprise Transformation plan and practices. Created engaging Portfolio and Program level training, matching the team and tool level training Blue Agility provided. Mentored and trained 12 Agile Champions for a global commercial banking client by adopting Scaled Agile and utilizing Disciplined Agile Delivery as a framework.

Notable Contributions:

Directly trained and organized the Executive Office of Education (EoE) IT staff for the Commonwealth of Massachusetts, converting to Scaled Agile (SAFe). Change is based upon Kotter principles and the Scaled Agile Framework.

Coached and mentored the Information Technology division of Florida Power and Light for a year.

Significantly improved the Global Transformation implementation plans and methods as Subject Matter Expert, making process and practice recommendations.

Vastly improved methodologies by executing adoption practices with agile adoption teams utilizing a "let me show you, let me help you, let me watch you " approach.

Blue Agility/HCSC – Blue Cross and Blue Shield of IL, TX, OK July 2016 – September 2016

Working with Enterprise PMO to deliver agile practices and scaling methods as a Senior Agile Coach, Enterprise Transformation Mentor, and advisor. Guiding the direction of the Enterprise Transformation plan and practices.

Make recommendations for improvements in the Global Transformation implementation plans and methods. Changes should be based on Kotter principles and the Scaled Agile Framework.

Creation of Portfolio and program-level training to match the team-level and tool-level training already provided by Blue Agility.

Blue Agility / Florida Power and Light October 2015 – July 2016

Worked as a Senior Agile Coach, Enterprise Transformation Mentor, and advisor.

oGuiding the direction of the Enterprise Transformation plan and practices. and the adoption of the SAFe framework in Information Technology

Make recommendations for improvements in the Global Transformation implementation plans and methods. Change based upon Kotter principles and the Scaled Agile Framework.

oExecute adoption practices with agile adoption teams utilizing a "let me show you, let me help you, let me watch you " approach to getting acceptance of agile practices.

oProviding adoption metrics as appropriate, setting adoption profiles to select suitable projects as pilots.

Blue Agility / HSBC April 2015 - October 2015

Working as a Senior Agile Coach for twelve HSBC-trained Agile Champions. Mentored the global commercial bank by adopting Scaled Agile and utilizing Disciplined Agile Delivery as a framework.

Make recommendations for improvements in the Global Transformation implementation plans and methods.

Execute adoption practices with agile adoption teams utilizing a "let me show you, let me help you, let me watch you " approach to getting acceptance of agile practices.

Providing adoption metrics as appropriate, setting adoption profiles to select suitable projects as pilots. Guiding the direction of the Enterprise Transformation plan and practices.

Blue Agility / Commonwealth of Massachusetts August 2014 - March 2015

Executive Office of Education

SAFe Mentor / Coach and Rational Tool Administrator

Team Lead - Mentored and coached the IT teams through the transition to the Scaled Agile Framework (SAFe) as a working model for the organization. Conducted the appropriate change management practices to adjust the deployment of staff into four value streams for delivery.

Provided the training and organization for the IT staff of the Executive Office of Education (EoE) to convert to Scaled Agile (SAFe).

Worked with the CIO and leadership team to define value streams and reorganize the deployment of staff to fit the SAFe model. Change based upon Kotter principles and the Scaled Agile Framework.

Updated the SAFe framework to accommodate the special interests of the EoE.

Providing adoption metrics as appropriate, setting adoption profiles to select suitable projects as pilots.

Conducted SAFe-based SCRUM / XP and Leading SAFe classes.

Defined and implemented changes to a Blue Agility-provided SAFe RTC template.

Helped adopt the customized SAFe RTC template to collapse 62 RTC Project Spaces into 4 Value Stream-oriented RTC Project Spaces.

The NimbleStar Group, Inc. ( Consulting ) December 1999 to July 2014

Chief Consultant

Adeptly managed a robust client portfolio of leading worldwide organizations while serving as an Agile / Lean evangelist, performing process development to define and enhance best practices. Developed and rolled out an enterprise-wide Waterfall and Agile SDLC utilizing the Rational Method Composer (RMC) product. Served as RMC tool expert for the team and as a Consulting / Lead Process Engineer.

Led, mentored, and coached diverse client teams while making implementation decisions, as well as required process and tool recommendations to integrate around a Big 4 Consulting client team process working under Unix and WAS environment. Key clients included: State Street Financial, Citicorp, Lowe’s, Deloitte, NASA, John Deere, Costco, and Nationwide Insurance.

Notable Contributions

Led the Agile Center of Excellence in the Global Process Reengineering Group, covering 17K development staff for a global commercial bank, serving as resident Agile / Lean evangelist, & Rational Eclipse Tools mentor.

Spearheaded process streamlining and technology improvements utilizing strategic and tactical expertise to drive change and enable rapid transformation results such as increasing revenue, reducing costs, engaging clients, & capturing new markets.

Served as a trusted leader and resource while collaborating with diverse teams, collaborating with C-level leadership, and communicating with key stakeholders within industry-recognized organizations.

Delivered the 2.0 and 2.5 versions of SAFe with RMC for delivery to Scaled Agile customers.

Conducted a comprehensive assessment of a Disciplined Agile Delivery process constructed for NASA.

(Client List – 29 engagements available on request)

Professional History Before Consulting Roles

Before being a senior consultant, I worked in management positions with commercial software and Fortune 200 companies. Senior IT Management Specialist with both firsthand and management experience; 17 years in these highly competitive, time-critical commercial software environments:

Melson Technologies, Inc. (Consulting and Commercial Software) December 1993 to May 1994

Acting General Manager

Vice President, Development and Client Services - 150 staff

LPC, a Pitney Bowes Co. (Commercial Software) July 1991 to November 1993

General Manager

Director, Software Services and Operations - 220 staff

Represent LPC as Chief Technologist

PANSOPHIC Systems Inc. (Commercial Software) May 1982 to June 1991

Director, Development -- TELON Products

Director, Applications Control Systems -- Development and Customer Service

Manager, Systems Quality Assurance

1976 – 1982 Before Pansophic Systems, worked in various programming and technical roles at U.S. Gypsum, Inc. Health Care Services Corp. (BCBS-IL) and the Illinois Central Railroad for 6 years.

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