Program Specialist Human Resources
Resume:
Nicole E. Fowler
**** ******** ******* *****, ****** Hills, MD 20748
Cell: 202-***-**** Office: 202-***-****
E-mail: ******.*******@****.***
PROFESSIONAL PROFILE
Program Specialist with over 25 years of experience. Organized and dedicated with a positive attitude. Ability to handle multiple assignments and consistently meet tight deadlines. Thrive on working in a challenging environment.
RELATED EXPERIENCE
Program Specialist (40 Hours/Week) October 2018 – Present
USDA Forest Service GS-0301-09/7
National Forest System (NFS) $82,085
Business Administrative Support Services (BASS)
Human Resources Administrative Management (HRAM)
1400 Independence Avenue, SW.
Washington, DC 20250
Supervisor: Elena Garcia Kincaid: 541-***-****
Process vacancy announcements, not-to-exceed (NTE) details, temporary promotions, reassignments, outreach notices, and change to lower grade requests as requested.
Networks and build relationships with staff areas to help with their HR requests and issues.
Meets with hiring managers to revise any documents that’s needed to complete the single vacancy before the initial pre-hiring stage with the assigned HR specialist.
Process Term of Detail NTE, Detail NTE extensions, NTE 1 Years, etc. and submit Career Ladder Promotions for eligible employees and process employee reassignments.
Provides feedback from the outreaches to hiring managers on applicant responses and ensure they are aware of all interested applicants.
Drafts Outreach notices for employment on behalf of hiring managers.
Maintains HR spreadsheet and provides updates to the Assistant Directors and/or Directors.
Program Specialist (Correspondence Team), (40 Hours/Week) October 2018 – May 2016 USDA Forest Service GS-0301-09/5
(NFS) (BASS) (HRAM)
1400 Independence Avenue, SW.
Washington, DC 20250
Supervisor: Nona Jones: 202-***-****
Served as a Writer-Editor on the Correspondence Team. Assigned as point of contact for Forest and Range Management and Vegetative Ecology staff.
Responsible for reviewing and editing documents such as general correspondence, general correspondence, and briefing papers. Ensure grammar and punctuation is correct.
Processed correspondence and route for signature via the Mercury database. Ensures plain language is utilized and content will be understood by the reader.
Worked with the staff subject management experts to verify that all references contained in the documents pertinent to the subject area.
Provided editorial support as necessary to the NFS staff, and as requested.
Evaluate the content, format, and organization of all incoming correspondence and documents addressed to the Department.
Maintained the status of my assigned correspondence on the BASS datasheet in SharePoint. Appropriately conducts follow ups on correspondence submitted for signature to the Director or Deputy Chief.
Program Specialist, (40 Hours/Week) May 2016 – March 2016
USDA Forest Service GS-0301-09/5
(NFS) (BASS) (HRAM)
1400 Independence Avenue, SW.
Washington, DC 20250
Supervisor: Nona Jones: 202-***-****
Served as HR Liaison for the National Forest System (NFS) staff. Responsible for submitting and tracking HR actions, such as position classifications, career ladder promotions, desk audits, detail assignments, temporary promotions, reassignments, and recruit and fills.
Worked directly with Hiring Managers to create job analysis and crediting plans for single vacancy announcements.
Worked closely with the Program Specialist or Staff Director in compiling all documents necessary for submission to HR to complete various personnel actions. Reviews all HR packages for accuracy and completeness. Ensures required documentation, such as the Organization Chart, Appendix A, and other required documents by HR. Assists hiring managers with locating the correct standard position descriptions; as well as assist with drafting Job Analysis and Crediting Plans.
Maintained contact with the requester to keep them updated on the status of their requests. Assists with conducting outreach for positions by preparing outreach notices, posting to the Forest Service Outreach Database, distributing outreach notices using email, and compiling responses from interested applicants.
Maintained all case file records in the electronic files and ensured that the office dataset is kept up to date with the status. Provides administrative support to NFS staffs when needed such as, mailing UPS packages, copying, and scanning projects.
Provided support with travel authorization and travel vouchers using the ETS2 travel system through Albuquerque Service Center Budget and Finance.
Worked closely with NFS Meeting Management Coordinator in processing meeting/training/conference requests for approval, which includes reviewing and confirming number of authorized travel days and that totals are accurate, making corrections when necessary. Prepares meeting packages and routes for concurrence and approval.
Responsible for tracking packages through final approval stage. Responsible for supporting the NFS deputy area staffs by performing pre-work for HR actions such as position classifications, career ladder promotions, employee details temporary promotions, reassignments, and single vacancy requests, etc. Conducts new employee orientation with regards to explaining HR benefits and addressing questions pertaining to the agency.
Assisted in reviewing Position Description (PDs) and maintains the PD database. Performs research on HR related topics. Supports the NFS staffs by providing advice and counsel in a wide variety of administrative areas.
Assisted in providing customer service and continuity of work by keeping team members informed of work schedule, case status, and ensures that all case files are op to date and available to all team members on the Microsoft SharePoint.
Tracked the progression of assignments and follow through consistently with requestor and/or HR.
Accepted other duties as assigned when requested by any Manager or Team Leader.
Coordinated with Team Leader/Manager on late assignments and raises concerns with Team Lead/Manager regarding challenges that arise.
Staff Assistant, GS-0301-09 – Detail (40 Hours/Week) March 2016 - July 2016
National Forest System (NFS) GS-0301-09/3
Minerals & Geology Management (MGM)
Engineering, Technology, & Geospatial (ETG)
1400 Independence Avenue, SW.
Washington, DC 20250
Supervisor: Paul Johnson: 703-***-****
USDA Forest Service
Severed as the Executive Assistant and the point of contact and liaison for Minerals and Geology Management (MGM) organization and Engineering Staff. Responsible for a variety of administrative and analytical duties that require knowledge of the affairs of each unit.
Maintained executive calendars and meeting agendas, prepare materials used in executive presentations and makes necessary travel arrangements.
Multitasked, met deadlines. And worked as part of a team.
Handled a wide variety of situations and conflicts involving the clerical and administrative function of the office.
Performed a wide variety of office automation functions requiring knowledge of virtually all computer office systems, such as software applications, the internet, electronic mail, data base systems.
Screened incoming calls, mail, correspondence, and routes material of important or technical nature to supervisor or appropriate directorate for action and/or reply and brings supervisor's attention to significant matters.
Organized and maintains a limited number of informational, unofficial files.
Maintained supervisor and/or subordinate staff advised of approaching deadline dates.
Assisted supervisor in the procedural aspects of expediting the work of the office, including explaining report requirements, arranging for submission of required data, and instructing clerical/support personnel in clerical and administrative procedures.
Program Assistant (40 Hours/Week) May 2016 - October 2011
USDA Forest Service - NFS – BASS GS-0303-7/7
1400 Independence Avenue, SW.
Washington, DC 20250
Supervisor: Nona Jones 202-***-****
Served as Human Resources Liaison for the NFS staff. Responsible for submitting and tracking HR actions such as position classifications, career ladder promotions, desk audits, detail assignments, temporary promotions, reassignments, and recruit and fills.
Worked closely with the Program Specialist or Staff Director in compiling all documents necessary for submission to HR to complete various personnel actions. Reviews all HR packages for accuracy and completeness. Ensures required documentation such as the Organization Chart, Appendix A, and other required documents by HR. Assists hiring managers with locating the correct standard position descriptions; as well as assist with drafting Job Analysis and Crediting Plans.
Maintained contact with the requester to keep them updated on the status of their requests. Assists with conducting outreach for positions by preparing outreach notices, posting to the Forest Service Outreach Database, distributing outreach notices using email, and compiling responses from interested applicants.
Maintained all case file records in the electronic files and ensures that the office dataset is kept up to date with the current statuses. Provides administrative support to NFS staffs when needed such as, mailing UPS packages, copying, and scanning projects.
Provided support with travel authorization and travel vouchers using the ETS2 travel system through Albuquerque Service Center Budget and Finance.
Worked closely with NFS Meeting Management Coordinator in processing meeting/training/conference requests for approval, which includes reviewing and confirming number of authorized travel days and that totals are accurate, making corrections when necessary. Prepares meeting packages and routes for concurrence and approval.
Responsible for tracking packages through final approval stage.
Administration Operations Assistant, (40 Hours/Week) October 2011- January 2001
USDA Forest Service GS-0303-7/4
National Forest System
Ecosystem Management Coordination Staff
1400 Independence Avenue, SW.
Washington, DC 20250
Supervisor: Pam Titus, 202-***-****
Received calls, maintained appointment calendars, scheduled meetings, supported both Director and Deputy Director.
Prepared travel authorizations and voucher documents both Domestic and International.
Utilized the ORACLE Database to track files within our client’s office, maintained correspondence logs, index, and files.
Assisted Contract Specialist with pre-and post-award actions in contracting, price analysis, market research, and administration.
Prepared and reviewed Time and Attendance reports.
Assisted in keeping tasks on schedule by issuing tactful reminders to colleagues in the office
Prepared training requests and other forms and correspondence for the office, revised and clarified information as required.
Maintained Government Credit Card for purchasing supplies and courier services.
Created purchase requisitions and follow-up receipt of items and services provided and consistently completed assignments ahead of schedule.
Served as back-up to Lead Staff Assistant.
EDUCATION
Southeastern University, Washington, DC - 2003
A.S. – Computer Information Systems Management
Diploma - 1989
Eastern High School, Washington, DC
Job Related Honors and Awards
Outstanding Performance Awards, 2021, 2020, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001, 2000, and 1999
Spot Cash Awards – 2007, 2006, 2005, 2004, 2003, 2002, 2000, and 1999
Served as CFC Keyworker – 2004
Length of Service Award (15 years) 2015
Length of Service Award (20 years) 2019
Computer Skills
Working knowledge of WordPerfect for Windows, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, ORACLE, WordPerfect, as well as various office equipment (Outlook, Sharepoint)
Job Related Training Courses
Effective Writing - September 2018; Writing and Editing – November 2018
Customer Service Training – August, 2017 - Job Analysis, 2017 – Job Classification, 2016 – Paycheck8 07/08 - web-based Time and Attendance System, 2009; GovTrip (Automated Travel System) 2008; USDA Forest Service Records Management; Office Management; Simplified Acquisition Procedures; Leadership Skills for Non-Supervisors; Controlled Correspondence; Basic Accounting; Government—Wide Commercial Purchase Card; Federal Travel Regulations Volume 1 & 2, Job Analysis for Recruitment and Selection 2015; Position Classification - 2015
Country of Citizenship: United States
Highest Federal Civilian Grade Held: GS-0303-09/6, May 2017 to Present
REFERENCES
Nona Jones, Manager
Business Administrative Support Services
Paula Ross-DeFlanders
Correspondence Analyst
Lamont Jackson
Deputy Director, WFWARP
Contact this candidate