Technician Ii Desktop Support

DONALD L. LUNDY

**** ******** ***, ********, **. 85929 • Cell: 928-***-****

Email: *********@*******.***

SUMMARY

Over Ten Years Experience installing, building, programming, cabling, integrating, and supporting computers/servers/data networks.

•Experienced with, Checkpoint\Watchguard\Sonicwall Firewalls, IDrive Bare Metal Backups, Cisco,\Juniper,\SonicWall\Microtik routers, Cisco\Meraki\Unify\Edge switches, Windows OS through Win11, Windows Server through 2019, Exchange through – 13, Office 365, Phone Systems, Meraki\Cisco\Unify\Rukus, wireless controllers and AP’s, Meraki\Mobotics\IC Realtime\Pelco, and Honeywell Security Cameras Systems

•Experienced in project management, design, and implementation

Experienced with team leadership, and organizational skills

EDUCATION

DeVry University Irving, TX

Bachelor of Science - Network Communications Management, February 2004 GPA 3.3/4.0

RELATED EXPERIENCE

Desktop Technician III Jul 2023 to Present

Cayuse Holdings Federal Government Contractor for BIA

Desktop Support for the Department of Interior supporting the Fort Apache Agency in WhiteRiver AZ.

Re-imaging systems and working with other departments to support the IT needs for the Fort Apache Agency.

Copperstate Farms, Snowflake, AZ. Nov 2019 to Mar 2023

Systems Administrator

Supporting Infrastructure for 25 VLAN’s, 470+ Cameras, Router, Firewall, Switches, Wireless Controllers,

Computers, Servers, Backups, VM’s with over 15 Servers, PA System installs, Upgrades and support for

Climate controlled systems.

The Leona Group, Phoenix, AZ. Sept 2018 – Nov 2019

Computer Technician

Supporting Eight Schools on the west side of Phoenix

Responsible for supporting network infrastructure, AD, Chrome Domains, IOS, PC’s, Servers, Wireless Devices, Wireless Networks, Cell Phones, Phone systems, Security Camera Systems, TV’s, Projectors, and remote support.

City of Grosse Pointe Woods Grosse Pointe Woods, MI. Nov 2009 – Mar 2018

Senior Network Administration

City-wide support of network infrastructure, PC’s, Servers, Wireless Devices, Cell Phones, Phone systems, Security Camera Systems, and Police Vehicles.

Responsible for all Network Projects and Upgrades,

Fill in as backup for the IT Manager.

Storm Internet Services Ottawa, ON. Nov 2007 – Nov 2009

Wireless Installation Technician

Perform service calls, installations, and tower maintenance for rural internet technologies using wireless Microtik RF radio technologies. Programmed radios, ran cable, aligned equipment, testing surveys, and client relations daily.

Self Employed Ontario/Quebec Oct 2005 - Feb 2007

Installation of Satellite Data Communications

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