Sarai Castrejon
Profile
As a dedicated Clinician with over 6 years of experience in supporting
the mental health, safety, and well-being of vulnerable populations, I excel in conducting psychosocial assessments, developing service plans, and providing counseling and clinical services. My expertise lies in leading group sessions, ensuring compliance with policies. I have a proven track record of effectively mentoring team members upholding professional standards, and facilitating the timely release of children to their families. My commitment to ethical conduct and exceptional communication skills make me a valuable asset in any work setting. Employment History
Clinician at Southwest Key, Office of Refugee and Resettlement, El Paso
May 2022 — November 2024
• Support mental health, safety, and well-being of unaccompanied alien children
• Conduct psychosocial diagnostic assessments and develop service plans
• Facilitate weekly group sessions on various topics
• Provide counseling, crisis management, evaluations, and clinical services
• Participate in assessment, diagnosis, and treatment of children in my role as Clinician at ORR and HHS
• Prioritizing and supporting the mental health, safety, and well-being of unaccompanied alien children.
Clinician at BCFS, Office of Refugee and Resettlement, El Paso August 2021 — May 2022
• Support mental health, safety, and well-being of unaccompanied alien children
• Conduct psychosocial assessments, develop service plans, and track progress
• Lead group sessions on various topics for minors
• Offer counseling, crisis intervention, evaluations, and clinical services
• Contribute to assessment, diagnosis, and treatment of children. Details
357 Fray Olguin Ct
Socorro, TX, 79927
United States
************@*****.***
Skills
Interpersonal Skills
Critical thinking and problem
solving
Leadership Skills
Effective Time Management
Computer Skills
Carrying out Assessments
Safety Principles
Consulting
Regulatory Compliance
Crisis Management
Ethics
Case Management
Mentoring
Innovation
Mental Health Counseling
Criminal Justice
Cultural Activities
Customer Service
Hard Work and Dedication
Languages
English
Spanish
Lead Case Manager at BCFS, Office of Refugee and Resettlement, El Paso
January 2021 — August 2021
• Lead and mentor case managers to enhance reunification services for vulnerable populations
• Ensure adherence to state, federal, and ORR standards and policies
• Collaborate with stakeholders and provide recommendations to relevant agencies
• Uphold professional and ethical standards set by BCFS HHS
• Provide guidance on compliance, communication, and ethical conduct to team members.
Case Manager at BCFS, Office of Refugee and Resettlement, El Paso August 2019 — December 2020
• Coordinate case management and family reunification services for migrant children
• Establish and maintain direct contact with each child and their family during their stay in ORR care
• Ensure prompt release of children to designated family members or authorized caregiver/custodian
• Conduct and document ORR unaccompanied child assessments per ORR guidelines
• Uphold BCFS HHS professional and ethical standards of conduct Case Manager at Comprehensive Health Services, El Paso May 2019 — August 2019
• Coordinate case management and family reunification services for migrant children
• Maintain contact with each child and their family/sponsor while in ORR care
• Facilitate timely release of children to family members or caregivers
• Conduct and document UAC assessments as per ORR policies
• Ensure accurate documentation and provision of services in each child's case file.
Detention Officer at Bering Straits GPS Security, El Paso January 2019 — May 2019
• Conducted regular security patrols and inspections at detention facilities.
• Monitored and supervised detainees to ensure compliance with facility rules.
• Assisted in the transportation of detainees to court hearings and medical appointments.
• Documented daily activities and incidents in detailed reports. Family Social Worker at Region 19-Head Start, El Paso August 2016 — December 2018
• Spearheaded effective communication among children, parents, and community resources.
• Managed time, data, calendars, meetings, and schedules with precision.
• Set and met objectives for enhancing client advocacy, conducting assessments, and planning resources.
Customer Service Representative at Gexa Energy, El Paso December 2014 — August 2016
• Demonstrated strong problem-solving skills to identify root causes of customer issues and provide effective solutions
• Resolved customer complaints in a timely and professional manner, resulting in an increase in customer satisfaction
• Identified customer needs and provided tailored solutions. Paralegal at King Law Offices, Toledo
January 2012 — April 2014
• Drafted and reviewed contracts for accuracy and completeness, ensuring compliance with applicable laws and regulations
• Attended and reported on depositions, hearings, and trials
• Conducted client interviews and collected relevant information to assess case merits
• Conducted due diligence and investigated potential legal issues to ensure compliance with relevant laws
• Negotiated with insurance companies to resolve settlement agreements and achieve favorable outcomes
Detention Officer at Deco Security, El Paso
November 2008 — December 2010
• Conducted regular security patrols and inspections at detention facilities.
• Monitored and supervised detainees to ensure compliance with facility rules.
• Assisted in the transportation of detainees to court hearings and medical appointments.
• Documented daily activities and incidents in detailed reports. Sales & Business Development at Crawford Auto Team, El Paso January 2007 — November 2008
• Boosted sales by 20% through strategic marketing initiatives.
• Cultivated relationships with key clients to drive revenue growth.
• Implemented innovative sales tactics to expand market share. Education
Master of Arts in Mental Health Counseling, Webster University Bachelor's Degree in Criminal Justice, University of Phoenix International Business College
Internships
Intern at Dismas Charities, El Paso
August 2018 — May 2020
• Led individual and group therapy sessions for residents transitioning from prison to the community.
• Assisted residents in creating sobriety plans and tracking their advancements.
• Organized biopsychosocial packets and implemented therapeutic strategies.