Customer Service Representative
Resume:
Anex Augustin
Boston, MA *****
*******************@*****.***
Professional Summary
I approach every day like a gift, I didn’t always think this way, but everyday I wake up is a gift -and a victory because every day I opened my eyes, I defeated death. This motivates me to give my best. My best may not be the same everyday. But every day you can rest assured I’ve given you ALL I had for that day.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative/ back of the house The Waldrop Group LLC-Boston, MA
November 2022 to Present
Worked on inventory, as well as a written log of all products delivered to the store . Organizing the supply as well as monitoring the supply level to ensure the facility was well stocked. A lot of assembling was also involved to the coffee making machines . This job involved a high amount of attention to detail, organization, efficiency and responsibility .
Aircraft Maintennace
United States Air Force (AF)-Wichita Falls, TX
May 2020 to May 2022
• Ensure F-16 aircraft is safe and mission ready at all times,by performing pre flight and post flight inspections, as well as other inspections. The Airforce and the military changed my life. I was able to gain new skills such as Working such a sophisticated Aircraft which was the F-16. I was also able sharpen old skills such as attention to detail, Timeliness, integrity, service before self, and excellence in all I do It was a pleasure to serve my country.
Sales Representative
Triton Technologies-Mansfield, MA
January 2017 to January 2020
Sales/customer Care/office Work
Triton Technologies, Inc. - Mansfield, MA January 2017 to March 2020 1. Provide exceptional, knowledgeable, and empathetic customer service to each and everyone of my clients.
2. We don't sale at Triton we build relationships with our client. The items we sell is just that am item. The real service is promptly answer any questions, a client may have, resolve and issues, become a good friend by an interest into our clients lives but since some clients like to just shop and move along we must be willing to adapt.
3. Achieve company and personal goals by exceeding weekly and monthly mission. Sales Fund Accountant
State street bank south boston-South Boston, MA
January 2015 to October 2016
Prepared consolidated accounts and investor reporting for investment funds, such as real estate, debt, or private equity
My lifelong practice of cultivating an attention to detail approach was further augmented at State street bank . The numbers needed to match down to the penny . Most of our clients were multimillion, and multibillion dollar companies it was essential that we demonstrated a very cohesive approach to our day to day operations . Getting the job done, on time, going above and beyond were all necessary mindsets and attitude that was expected from us at State street bank . Front Waiter
SUSHITEQ/INTERCONTINENTAL HOTELS-Boston, MA
February 2008 to October 2016
Provided exceptional and innovative experience to our valued guest with our innovative sushi and tequila menu. With over 100 of the most premium and authentic tequilas from mexico. Guest had the opportunity to watch as our professional Japanese chefs prepare their sushi and sashimi right before their own eyes. We approached every guest and table with an opportunity to for a unique and exceptional experience and it began with us, the servers. .
Education
Electronic Engineering
ITT Technical Institute-National City - Norwood, MA September 2000 to September 2001
Skills
• Military
• Electrical Experience
• Customer service
• Mechanic experience
• Office experience
• Microsoft Word
• Warehouse experience
• Restaurant experience (10+ years)
• Hospitality
• Manufacturing (1 year)
• Security
• Crisis intervention
• Hotel experience
• French kreol
• Administrative experience
• Aircraft maintenance
• Sales
• Leadership
• Driving
• English
• Investment banking (3 years)
• Microsoft Excel
• Microsoft Office
• Bilingual
• Writing skills
• Phone etiquette
Languages
• Haitian Creole - Fluent
Military Service
Branch: Air Force Reserve
Service Country: United States
Rank: Airman First Class
May 2020 to May 2022
Repair wings, brakes, electrical systems, and other aircraft components. Replace defective parts, using hand tools or power tools. Examine replacement aircraft parts for defects. Read maintenance manuals to identify repair procedures
Certifications and Licenses
CDL B
School Bus Endorsement
CDL A
Food Handler Certification
Contact this candidate